Guest Room Maintenance Specialist
2 weeks ago
Position Overview:
The primary responsibility of the Room Attendant is to ensure that guest accommodations are maintained to the highest standards of cleanliness and comfort, in alignment with company policies.
Key Responsibilities:
- Daily linen changes for guest beds.
- Thorough vacuuming of carpets.
- Dusting and polishing all furniture items, including picture frames, lamps, and electronic devices.
- Removing smudges and fingerprints from mirrors and glass surfaces.
- Comprehensive cleaning of bathroom facilities, including sinks, showers, and toilets.
- Ensuring compliance with standard room setups.
- Promptly reporting any damages or missing items in guest rooms.
- Returning personal items found in vacant rooms to the appropriate department.
- Informing the Executive Housekeeper about any additional items requiring storage.
- Safeguarding the pass key and ensuring its return at the end of each shift.
- Submitting all lost and found items to the Executive Housekeeper immediately.
- Reporting any unusual occurrences or guest-related issues to the Executive Housekeeper.
- Turning off all lights and appliances upon leaving the room.
- Assisting fellow housekeeping staff with additional cleaning tasks as needed.
Qualifications:
Reasoning Skills: Must possess the ability to:
- Understand and execute instructions provided in various formats.
- Perform basic mathematical calculations.
- Interpret business records and reports.
Regularly stand, walk, and use hands for various tasks. Lift and move items weighing up to 10 pounds frequently, and occasionally up to 25 pounds. Visual acuity is necessary for distinguishing details in various environments.
Work Environment:
Employees will primarily work indoors, with exposure to temperature variations. The role requires effective communication and the ability to manage stress while interacting with guests and colleagues. Flexibility to adapt to changing tasks and interruptions is essential.
Note: The responsibilities and requirements outlined above are subject to change based on the evolving needs of the company.
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