Front Office Coordinator

1 week ago


Sacramento, California, United States Mindpath Health Full time
Job Summary

Mindpath Health is a leading provider of mental health services, dedicated to increasing access to care that helps people thrive. As a Front Office Coordinator, you will play a vital role in delivering exceptional patient experiences and supporting the smooth operation of our medical environment.

About the Role
  • Provide exceptional customer service to patients and providers through phone and in-person interactions
  • Coordinate and organize appointments and documentation to ensure seamless delivery of quality patient care

This is a full-time, 40-hour per week position, Monday through Friday, based in our Sacramento office.

Key Responsibilities
  • Manage front office operations, including patient scheduling, registration, and billing
  • Develop and maintain effective relationships with patients, providers, and internal stakeholders
  • Ensure accurate and timely documentation of patient information
  • Provide administrative support to clinical staff, as needed
Requirements
  • High School Diploma or equivalent
  • 2+ years of recent admin/clerical experience
  • 2+ years of customer service experience
  • Similar experience within a healthcare setting preferred
  • Experience with NextGen desired
  • Multi-line phone experience
  • Proficient computer skills, including MS Office (Word and Excel, Outlook, PowerPoint)
  • Ability to work in a fast-paced, team-oriented environment
  • Demonstrated problem-solving skills
  • Excellent interpersonal and verbal/written communication skills
  • Strong organizational skills and attention to detail
About Mindpath Health

Mindpath Health exists to increase access to mental health care that helps people thrive. We empower our clinicians, invest in our people, and care for the communities we serve. As a national leader in mental health services, we are reimagining care delivery, reaching patients, and focusing on clinical excellence.

We offer telehealth and in-person visits and coordinate care with primary care physicians and referring providers to ensure a focus on total health. Mindpath Health is an equal opportunity employer, committed to diversity and inclusion.



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