Customer Service Counter Specialist
2 weeks ago
About the Position
The Gjelina Group is seeking a committed Counter Attendant to enhance our customer service experience. If you have a passion for delivering outstanding hospitality and thrive in a dynamic setting, we invite you to consider this opportunity.
Position Title: Counter Attendant
Location: Various Locations
Compensation: Competitive Salary + Benefits
Company Overview:
- We prioritize hospitality and strive to create memorable experiences for our patrons.
- Our staff collaborates to ensure exceptional service and a friendly atmosphere.
- We provide pathways for career advancement and skill development across different roles.
Role Summary:
- Act as the primary contact for customers at the service counter.
- Deliver top-notch service and ensure customer satisfaction.
- Work alongside colleagues to maintain our hospitality standards.
Key Duties:
- Process customer orders and share product information.
- Prepare and serve beverages in accordance with established recipes.
- Keep the counter area clean and organized.
- Adhere to safety and sanitation protocols.
Required Qualifications:
- Previous experience in a restaurant or customer service role is advantageous.
- Barista experience is essential.
- Ability to collaborate effectively within a team.
- Familiarity with food safety practices.
- A high school diploma or equivalent is preferred.
Physical Requirements:
This role involves standing for extended periods and lifting items weighing up to 35 pounds. Candidates should be prepared to work in a fast-paced and occasionally demanding environment.
Work Setting:
The work environment may feature moderate noise levels and fluctuating temperatures.
If you are driven, enthusiastic, and focused on customer service, we encourage you to explore this opportunity to contribute to our exceptional hospitality offerings.
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