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Customer Service Counter Representative

2 months ago


Venice, California, United States Gjelina Group Full time

About the Position

The Gjelina Group is seeking a committed Counter Attendant to enhance our service team. If you have a passion for delivering outstanding hospitality and thrive in a dynamic setting, we invite you to consider this opportunity.

Position Title: Counter Attendant

Work Locations: Various Locations

Compensation: Competitive Salary + Benefits

Company Overview:

  • We prioritize hospitality and strive to craft memorable experiences for our patrons.
  • Our staff collaborates to ensure exceptional service and a friendly atmosphere.
  • We provide pathways for advancement and skill development across different roles within our organization.

Role Summary:

  • Act as the primary contact for customers at the service counter.
  • Deliver high-quality service and ensure customer satisfaction.
  • Work alongside colleagues to maintain our hospitality standards.

Core Responsibilities:

  • Process customer orders and share product information.
  • Prepare and serve beverages in accordance with established recipes.
  • Keep the counter area clean and organized.
  • Adhere to safety and sanitation protocols.

Required Qualifications:

  • Previous experience in a restaurant or customer service role is preferred.
  • Barista experience is essential.
  • Ability to collaborate effectively within a team.
  • Familiarity with food safety practices.
  • A high school diploma or equivalent is preferred.

Physical Requirements:

This role involves standing for extended periods and lifting items weighing up to 35 pounds. Candidates should be prepared to work in a fast-paced and occasionally demanding environment.

Work Environment:

The workplace may feature moderate noise levels and fluctuating temperatures.

If you are enthusiastic, driven, and focused on customer service, we would be excited to hear from you. Contribute to our mission of delivering exceptional hospitality experiences to our guests.