Room Care Specialist

2 weeks ago


Venice, California, United States Gjelina Group Full time
Room Care Specialist

Compensation: $18.00 to $21.00 per hour (dependent on experience and state regulations)

ABOUT GJELINA GROUP: At Gjelina Group, we are committed to providing exceptional experiences through our diverse range of hospitality services. Our mission is to foster a welcoming atmosphere that resonates with warmth and care. We operate across various sectors, including dining, retail, and event management, and we are looking for dedicated individuals who share our enthusiasm for hospitality.

POSITION OVERVIEW: As a Room Care Specialist, you will be responsible for maintaining the cleanliness and orderliness of guest accommodations. Your role will involve essential tasks such as changing linens, cleaning rooms, restocking supplies, and addressing maintenance concerns.

Key Responsibilities:

  • Execute cleaning tasks including changing bedding, towels, and restocking amenities
  • Perform thorough cleaning activities such as sweeping, mopping, dusting, and polishing surfaces
  • Ensure all guest rooms adhere to quality and cleanliness standards
  • Handle and return any lost items found in guest rooms
  • Work collaboratively with fellow room care specialists
  • Maintain equipment and ensure all areas are clean at the end of your shift
  • Foster positive relationships with both guests and team members
  • Monitor and manage inventory of cleaning supplies
  • Respond promptly to housekeeping requests from guests
  • Dispose of waste and assist with laundry operations
  • Address and manage lost property
  • Conduct deep cleaning tasks as required
  • Complete additional tasks as directed by management

QUALIFICATIONS:

  • At least one year of experience in a housekeeping or cleaning role
  • Knowledge of cleaning equipment and products
  • Strong attention to detail and ability to work efficiently under pressure
  • Excellent problem-solving and organizational skills
  • Exhibit integrity, trustworthiness, and sound judgment
  • Flexible schedule availability, including evenings, weekends, and holidays
  • Ability to thrive in a fast-paced work environment
  • Demonstrate a strong work ethic and accountability
  • Exceptional guest service and time management capabilities
  • Detail-oriented with a focus on safety

PHYSICAL REQUIREMENTS:

This position requires prolonged periods of standing and walking, the ability to lift various weights, and the use of cleaning equipment. Specific vision and physical capabilities are necessary for this role.

WORK ENVIRONMENT:

Employees may experience moderate noise levels and varying environmental conditions while performing their duties.

NOTE: Additional responsibilities may be assigned as necessary. Gjelina Group is dedicated to promoting inclusivity and diversity in all aspects of our operations.



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