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Customer Service Counter Specialist

2 months ago

Venice, California, United States Gjelina Group Full time

Position Overview

The Gjelina Group is seeking a committed Counter Attendant to enhance our service team. If you thrive in a dynamic setting and are dedicated to delivering outstanding hospitality, we invite you to consider this opportunity.

Job Title: Counter Attendant

Location: Various Locations

Compensation: Competitive Salary + Benefits

About Our Company:

  • We prioritize exceptional hospitality and strive to craft memorable experiences for our patrons.
  • Our team collaborates to ensure top-notch service and a friendly atmosphere.
  • We provide pathways for career advancement and skill development across multiple roles.

Role Summary:

  • Act as the primary liaison for guests at the service counter.
  • Deliver high-quality service and ensure guest satisfaction.
  • Work alongside colleagues to maintain our hospitality standards.

Core Responsibilities:

  • Process guest orders and share product insights.
  • Prepare and serve beverages following established recipes.
  • Keep the counter area clean and organized.
  • Adhere to safety and sanitation protocols.

Required Qualifications:

  • Previous experience in the restaurant or customer service sector is preferred.
  • Barista skills are essential.
  • Ability to collaborate effectively within a team.
  • Familiarity with food handling regulations.
  • A high school diploma or equivalent is preferred.

Physical Requirements:

This role necessitates prolonged periods of standing and the ability to lift items weighing up to 35 pounds. Candidates should be prepared to work in a fast-paced and occasionally demanding environment.

Work Environment:

The workplace may feature moderate noise levels and fluctuating temperatures.

If you are enthusiastic, driven, and focused on customer service, we would be pleased to hear from you. Contribute to our mission of delivering exceptional hospitality experiences to our guests.