Strategic Business Travel Sales Manager

1 week ago

Austin, Texas, United States StepStone Hospitality Inc. Full time
Position Overview

The Complex BT Sales Manager at StepStone Hospitality Inc. is a pivotal role that requires a proactive and skilled individual to drive business travel sales for our managed hotels. The ideal candidate will possess outstanding organizational and communication abilities, along with a proven track record in hospitality sales.

Key Responsibilities

The Complex BT Sales Manager will be responsible for:

  • Identifying and pursuing new and existing business accounts to achieve and surpass revenue targets through various outreach methods including calls, emails, and site visits.
  • Maintaining a strong focus on active selling and adhering to prospecting activity benchmarks.
  • Securing new business travel accounts on both a national and local scale.
  • Collaborating with the operations team to ensure seamless execution of business.
  • Formulating and implementing strategic initiatives to optimize revenue, while developing new client relationships and nurturing existing ones.
  • Providing accurate rate quotes and availability to clients, while coordinating with revenue management for optimal pricing strategies.
  • Communicating effectively across all hotel departments and demonstrating the ability to work autonomously.
  • Assisting in various tasks as directed by the General Manager and Director of Sales and Marketing.
  • Engaging with local vendors to facilitate successful events.
  • Documenting all sales activities within the Amadeus Sales and Catering software system.
  • Utilizing Delphi FDC and Profit Sword systems as needed.
Preferred Qualifications

The ideal candidate will have:

  • A self-starter attitude with 2-3 years of business travel management experience in large chain hotels.
  • Proficiency in Delphi FDC, Lanyon, and Opera systems.
  • Familiarity with IHG Merlin, IHG Way of Sales, and IHG BT systems.
  • Strong skills in Microsoft Word, Office, and web browsers.
  • Exceptional organizational skills and attention to detail.
  • The ability to work independently and demonstrate initiative, perseverance, and analytical thinking.
  • Excellent communication skills and a professional demeanor.
  • A commitment to providing outstanding customer service.

At StepStone Hospitality Inc., we uphold our core values of Quality, Teamwork, Competency, Professionalism, Candor, Efficiency, Fair Play, Fun, and Integrity in all our endeavors. We prioritize the interests of our guests, associates, and ownership in every aspect of our operations.

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