Administrative Operations Coordinator

1 week ago

Washington, Washington, D.C., United States Performance Excellence Partners, LLC (PEP) Full time
Job Overview

Performance Excellence Partners, LLC is in search of a dedicated full-time remote Administrative Operations Coordinator to enhance our team and contribute significantly to our contract with the United States Agency for International Development (USAID), specifically within the Office of Civil Rights (OCR), Strategic Program Operations (SPO) Division. The OCR is tasked with overseeing, monitoring, and assessing the application of laws, policies, regulations, and Executive Orders that pertain to equal employment opportunity (EEO).

The Administrative Operations Coordinator will provide essential guidance and support to Bureau personnel both in Washington and in the field, covering a broad spectrum of administrative services such as space management, travel arrangements, procurement of supplies and equipment, human resources, performance management, and security protocols. This role will involve considerable notetaking for employees requiring assistance during travel or while participating in virtual temporary duty assignments (TDYs). Occasional travel may be required.


Key Responsibilities:
  • Administrative Management:
    • Independently execute administrative management tasks, apply relevant policies, offer advice, maintain databases, prepare necessary documentation, and stay informed about personnel actions.
    • Draft correspondence and reports, providing guidance to managers and staff regarding administrative services.
    • Attend meetings, manage calendars, and take detailed notes for employees needing support.
    • Travel to various temporary work locations as required.
  • Organizational Liaison:
    • Coordinate administrative functions related to supplies, property, and office relocations; conduct assessments of equipment and property usage, advising management and staff on administrative protocols.
    • Act as the liaison with the USAID property and supply office.
  • Facility and Supply Administration:
    • Oversee facility services and supply administration, including establishing and maintaining systems for tracking purchases and supply movements, conducting inventory, and coordinating office relocations.
    • Advise management and staff on administrative processes.
  • Administrative Program Planning:
    • Analyze existing programs and support both long-term and short-term administrative planning efforts, develop procedures, and serve as the primary contact for administrative matters.
    • Develop, interpret, and implement guidelines for organizational services provided.

Qualifications:
  • A Bachelor's degree and three years of relevant professional experience; or a High School diploma with five years of professional experience.
  • Ability to work remotely, independently, and with minimal supervision; self-motivated and proactive.
  • Willingness to travel to various locations (approximately 10-15%).
  • Capability to attend occasional in-person meetings.
  • An active SECRET security clearance or the ability to obtain and maintain one, requiring U.S. Citizenship.
  • A valid CPR certification to ensure effective response in medical emergencies within the office environment.
  • Extensive knowledge of administrative management principles, practices, and procedures, including space management, travel, procurement, human resources, performance management, and security.
  • Exceptional written and verbal communication skills, with the ability to interact with all organizational levels.
  • Demonstrated judgment, tact, and diplomacy in dealing with diverse internal and external stakeholders.
  • Strong attention to detail and accuracy in work, along with effective coordination and planning abilities.
  • Proven ability to prioritize tasks under tight deadlines.
  • Excellent organizational, interpersonal, and teamwork skills, with a collaborative approach.
  • Resourcefulness and foresight in anticipating the needs of the Bureau.
  • Proficiency in the English language.
  • Proficiency in Microsoft Office and Google Chrome desktop tools, along with experience in managing databases and preparing administrative documents and reports.

Preferred Qualifications:
  • Previous experience supporting federal government agencies.

Why Join Performance Excellence Partners?

Performance Excellence Partners, LLC (PEP) is a recognized woman-owned small business with over 20 years of experience in successfully managing complex Federal government contracts across various agencies. We are a dynamic, solution-oriented management consulting firm led by a visionary leadership team. PEP champions employee-focused workplace practices, values a diverse workforce, and promotes a supportive and inclusive corporate culture. Our employees are integral to our success, and we offer competitive salaries, a comprehensive benefits package, and a culture grounded in our shared core values:

  • Integrity: We operate with honesty and prioritize the needs of our clients.
  • Innovation: We continuously seek new and effective solutions to meet challenges.
  • Impact: We focus on delivering solutions that create meaningful change.
  • Partnership: We prioritize open and respectful communication with clients and partners.

We are committed to recruiting, employing, training, and promoting without regard to any legally protected basis, in accordance with applicable laws.

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