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Senior Manager Express Amazon
2 months ago
Worldwide Flight Services (WFS) is a global leader in air cargo logistics and ground handling services, part of the SATS Group. With over 46,000 employees and a global footprint of more than 210 cargo and ground handling stations in 24 countries, WFS provides a wide range of services while maintaining industry-leading safety and security standards.
Job SummaryThe Air Logistics Senior Manager Express Operations will be responsible for the management of warehouse operations and airport ramp operations, working closely with internal and external executive-level contract partners to ensure efficient handling of Express cargo.
Responsibilities- Plan, organize, lead, and control staff to promote a workplace culture of teamwork, self-motivation, and pride within a diversified and multi-cultural work environment.
- Develop next-level leaders and managers in both leadership and management skills.
- Supervise staff to meet business needs and facilitate successful outcomes by following carrier's Service Level Agreement performance standards.
- Ensure operational leadership is monitoring and instructing Airport Ramp Agents and Warehouse Agents to follow safety rules and safety standards that are in place.
- Participate in recruiting activities, interviewing candidates, and making hiring decisions.
- Assist in employee relations and/or conflict resolution, prepare performance appraisals, provide input for counseling and terminations.
- Demonstrate diligence required to maintain security under local Airport Police, Transportation Security Administration (TSA), and United States Customs/Border Protection (USCBP) Regulations and Federal Aviation Administration (FAA).
- Prepare various operational reports, providing weekly and monthly data regularly, including special reports requested on an ad hoc basis.
- Related experience and/or training; or equivalent combination of education and experience.
- Airline/Logistics/Transportation experience preferred.
- 5 years of leadership and management experience required.
- Must possess leadership skills with the ability to train and develop personnel.
- Must be able to continually respond to and prioritize within a fluid work environment.
- Must have ability to work across the 24/7 schedule based on the needs of the business.
- English proficiency (e.g., reading, writing, speaking, listening).
- Mental abilities (e.g., visual observation and identification, mental rotation).
- Interpersonal skills (e.g., customer service, dependability).
- Computer literate with proficient use of software and/or computer programs (MS Office, SAP).
- Knowledge of advanced arithmetic and mathematics.
- Knowledge of airline codes, prefixes, common cargo abbreviations.
- Comprehension of airway bill.
- Attention to detail.
- Ability to prepare written documents, communications, and counseling notices.
- Ability to follow instructions from the General Manager and customer(s).
- Ability to act in a managerial position and give direction to Supervisors.
- Want your pay in advance? Access your pay when you need it through DailyPay app.
- Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more.
- Need quality medical care? Multiple options for both full and part-time employees.
- Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More.
- Looking to stay healthy and improve your life? Wellness Programs offered to all employees.
- Want to invest in your future? 401k program offered with company match.
- Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available.
