Senior Product Manager, Amazon Devices Business Development
3 weeks ago
We are seeking a highly skilled and experienced Senior Product Manager to join our Amazon Devices Business Development team. As a key member of our team, you will be responsible for managing the Amazon Devices Business Development channel distribution operational strategy with internal and external partners.
You will drive product feature roadmaps across sales channels to advocate for features on behalf of Amazon's customers. This role requires a strong understanding of business operations, process improvement, and automation.
The ideal candidate will have a proven track record of leading cross-functional projects, business requirements gathering, prioritization frameworks, and process improvement exercises. They will be a self-starter who can listen, form insight, and execute while defining the strategic vision for process improvement and automation across the organization.
Key Responsibilities- Own the execution of defined launch plans across internal and external stakeholder teams including account set up, order management, forecasting, and reporting.
- Deep dive current processes and systems to identify areas for automation, identify business requirements, and lead initiatives to implement automation solutions that increase productivity and reduce manual effort.
- Identify opportunities to optimize internal and external processes, ensuring maximum efficiency and effectiveness.
- Develop project tracking mechanisms with an established reporting cadence for communicating updates to internal and external stakeholders.
- Work closely with cross-functional teams, including Business Development, Finance, Product, Accounting, and Engineering to complete day-to-day operations and opportunities to streamline workflows.
- Utilize data analytics to identify trends, patterns, and opportunities for improvement, informing strategic decision-making and driving continuous optimization of business operations; deliver reports on the same.
- Develop and maintain training materials and documentation for processes and systems, ensuring that team members are equipped to effectively utilize tools and follow established procedures.
- Ensure compliance with company policies, industry regulations, and contractual agreements, and implement measures to continuously monitor and improve quality in business operations.
This role sits on the Business Development Sale Operations (BDSO) team which manages centralized operations for physical distribution, tech licensing operations, and new to market enablement in the Amazon Devices Business Development organization.
BDSO also owns two Salesforce (SF) instances utilized for business development pipeline management, planning, and forecasting globally. Business development operations and systems are managed with a focus on sustainability and continuous improvement to enable scalability and new business models.
Basic Qualifications- 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree or equivalent
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience as a product manager or owner
- Experience owning technology products
- Experience defining, refining and implementing business processes, procedures and policies
- MBA
- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
- Experience with process mapping and continuous improvement methodologies
- Experience with SQL and pulling data via queries
- Experience with Customer Relationship Management (CRM) tools such as Salesforce or similar software
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