Customer Care Associate
2 weeks ago
Join a Leading Packaging Firm
QuickSource Recruiting Solutions is seeking a committed Customer Service Representative to enhance our dynamic team. In this pivotal role, you will engage with various stakeholders within the manufacturing environment, ensuring exceptional service for our clients. You will work closely with the internal sales team, production supervisors, fellow customer service representatives, and our valued customers.
Key Responsibilities:
- Collaborate extensively with the sales team to guarantee outstanding customer service.
- Coordinate with scheduling and shipping departments to ensure prompt order delivery.
- Participate in projects to comprehend customer requirements and provide effective solutions.
- Leverage technical skills to assist clients and adapt to specialized software used in the industry.
- Contribute to daily backlog meetings to improve operational efficiency.
- Oversee data entry and order management, maintaining accuracy and meticulousness.
- Deliver exceptional customer and sales support by liaising with internal teams and addressing client inquiries.
Qualifications:
- Experience in the manufacturing and packaging sector is advantageous.
- Open to new graduates and seasoned professionals alike.
- Detail-oriented with a strong emphasis on accuracy.
- Customer-focused with a background in support roles preferred.
- Eager to learn and gain a comprehensive understanding of our industry.
- Standard working hours apply, with no weekend commitments.
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