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Customer Service Associate

2 months ago

Bound Brook, New Jersey, United States Marisella Gallardo - State Farm Agent Full time
Job Overview

Position Summary:
Marisella Gallardo - State Farm Agent is in search of a dynamic and career-focused individual to enhance our customer service team. As a representative, you will cultivate and strengthen customer relationships within the community while promoting a range of State Farm products, including auto, home, and life insurance.

Key Responsibilities:

  • Build and maintain customer relationships, ensuring follow-up as necessary.
  • Deliver prompt, accurate, and friendly service, addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims, and billing issues.
  • Utilize a customer-centric approach to educate clients on various insurance solutions.
  • Generate leads, arrange appointments, assess customer needs, and market suitable products and services.
  • Collaborate with the agent to support local community initiatives.
  • Exhibit a strong work ethic and a commitment to achieving success daily.

What We Offer:

  • Competitive hourly wage with monthly commission opportunities.
  • Comprehensive health benefits.
  • Paid time off, including vacation and personal/sick days.
  • Opportunities for professional growth and advancement within the agency.
  • A vibrant and energetic office environment.
  • Regular team outings.

Qualifications:

  • Exceptional communication skills, both written and verbal.
  • Experience in sales, preferably in retail or telemarketing.
  • Proven success in meeting sales targets.
  • A genuine enthusiasm for the role that insurance and financial products play in helping individuals manage everyday risks and achieve their aspirations.
  • Self-driven and detail-oriented.
  • Able to thrive in a collaborative team setting.
  • Capable of managing multiple tasks effectively.
  • Bilingual candidates, particularly Spanish speakers, are preferred.
  • Must be able to obtain Property and Casualty and Life and Health licenses.

If you possess the motivation to excel in this role, we encourage you to explore this opportunity further.