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Reception Coordinator

2 months ago

Saddle Brook, New Jersey, United States Ferraro Spine and Rehabilitation Full time
Position Overview

Ferraro Spine and Rehabilitation is a comprehensive outpatient medical facility dedicated to enhancing patient well-being and mobility. With a rich history of serving the community, we pride ourselves on our commitment to excellence in patient care and the professional growth of our staff.

Our advanced practice integrates various therapeutic disciplines, including physical therapy, chiropractic care, acupuncture, and performance training. We emphasize a collaborative environment where each team member plays a vital role in our mission.


As a Reception Coordinator, your responsibilities will include:

  • Delivering outstanding customer service to patients, referrals, and healthcare providers
  • Managing a diverse appointment schedule for the practice
  • Operating a multi-line phone system and ensuring effective communication
  • Assisting in daily practice operations, including payment processing and patient communication
  • Collecting patient information and entering it into our practice management system
  • Monitoring productivity, referral patterns, and appointment cancellations
  • Taking on additional responsibilities as required
  • Contributing to the growth and success of the practice

We are looking for candidates who:

  • Exhibit strong communication skills and active listening abilities
  • Thrive in a dynamic, fast-paced medical office setting
  • Possess experience with practice management software
  • Have a background in financial operations and cash handling
  • Demonstrate organization, efficiency, and attention to detail
  • Can assimilate new information quickly and effectively
  • Are proficient in PC applications, including Microsoft Word, Excel, and SharePoint
  • Showcase exceptional customer service abilities
  • Understand health insurance processes and pre-certification requirements

Benefits Offered:

  • Comprehensive health, dental, vision, and life insurance coverage
  • 401k plan with employer matching
  • Paid time off for personal and vacation days
  • Support for continuing education and professional development
  • Access to our fitness facility and recovery resources