Patient Services Coordinator
2 weeks ago
Ferraro Spine and Rehabilitation is a leading multi-disciplinary outpatient medical facility dedicated to enhancing the quality of life for our patients. Our practice integrates various therapeutic services, including physical therapy, chiropractic care, and acupuncture, ensuring comprehensive care tailored to individual needs.
As a Patient Services Coordinator, your role will be pivotal in ensuring smooth operations and exceptional service delivery. You will be responsible for:
- Delivering outstanding customer service to patients, healthcare providers, and referrals.
- Managing a complex appointment calendar to optimize patient flow.
- Handling a multi-line telephone system and ensuring effective communication.
- Assisting in daily operational tasks, including payment processing and patient interactions.
- Collecting and entering patient information into our integrated management system.
- Monitoring productivity metrics, referral patterns, and appointment cancellations.
- Taking on additional responsibilities as needed to support practice growth.
We are looking for candidates who:
- Exhibit strong communication skills and active listening abilities.
- Thrive in a dynamic, fast-paced medical office environment.
- Possess experience with practice management software.
- Have a background in financial processes and cash handling.
- Demonstrate exceptional organizational skills and attention to detail.
- Can assimilate new information quickly and effectively.
- Are proficient in PC applications, including Microsoft Office Suite.
- Showcase excellent customer service aptitude.
- Understand health insurance protocols and pre-certification procedures.
Benefits Offered:
- Comprehensive health, dental, vision, and life insurance coverage.
- 401k plan with employer matching.
- Generous paid time off policy.
- Continuing education support.
- Access to a state-of-the-art fitness facility and wellness resources.
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Patient Services Coordinator
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Saddle Brook, New Jersey, United States Ferraro Spine and Rehabilitation Full timeFerraro Spine and Rehabilitation is a leading multi-disciplinary outpatient medical facility dedicated to enhancing patient well-being and mobility. Our practice, with a legacy of over 27 years, is committed to delivering exceptional care in a supportive environment. Our advanced facility combines various therapeutic services, including physical therapy,...
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