Patient Services Representative

2 weeks ago


Novi, Michigan, United States Ascension Full time
Position Overview

The role of the Patient Services Representative is crucial in delivering exceptional administrative and clerical support within a healthcare environment. This position involves engaging with patients and visitors, ensuring a seamless experience from check-in to check-out.

Key Responsibilities
  • Patient Interaction: Welcome patients and visitors, facilitate check-in and check-out processes, and ensure all necessary documentation is collected. Accurately verify and input demographic information.
  • Insurance Coordination: Obtain and confirm insurance authorizations and precertifications. Process medical record release requests and manage the scheduling and confirmation of patient appointments.
  • Financial Transactions: Accurately enter, review, and submit charges for patient services on a daily basis. Collect co-payments and ensure the accuracy of daily reports and deposits.
  • Administrative Support: Provide general office and clerical assistance to the designated area, contributing to the overall efficiency of operations.
Qualifications

Education: A high school diploma or equivalent is required, or a minimum of one year of relevant experience in a similar role. Note that applicable professional licensure or certification may substitute for education or experience.

Additional Information

No specific additional preferences are noted for this position.

About Ascension

Ascension Michigan is a prominent healthcare provider operating numerous hospitals and healthcare facilities, employing a dedicated workforce committed to holistic and compassionate care. Our mission is to enhance the health of the communities we serve through a faith-based approach.

Equal Opportunity Employment

Ascension is an equal opportunity employer, providing fair employment opportunities to all associates and applicants, regardless of various protected statuses. We are also a military-friendly organization, supporting the career transitions of military personnel.



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