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Front Desk Representative

2 months ago

Novi, Michigan, United States Ascension Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Representative to join our Athletic Medicine Department. As a key member of our team, you will provide exceptional customer service to patients and visitors, ensuring a positive experience in our medical office.

Key Responsibilities
  • Front Desk Operations: Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information.
  • Insurance and Scheduling: Obtain and verify insurance authorizations/precertification. Complete medical record release requests and schedule/confirm patient appointments.
  • Financial Transactions: Enter, review and submit charges for patient procedures and services daily. Collect co-payments and reconcile all daily reports and deposits for accuracy.
  • General Office Support: Provide general office and clerical support to assigned area.
Requirements
  • Education: High School diploma equivalency OR 1 year of applicable cumulative job-specific experience required.
Why Work with Us

Ascension Michigan operates 16 hospitals and more than 300 related healthcare facilities that together employ nearly 23,000 compassionate associates. We are a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.