Patient Services Representative

1 week ago


Novi, Michigan, United States Ascension Full time
Position Overview

The role involves providing essential administrative and clerical assistance within a healthcare environment, specifically in the Outpatient Infusion department.

Key Responsibilities
  • Patient Interaction: Welcome patients and visitors, manage check-in and check-out processes, and ensure all necessary documentation is collected. Accurately verify and input demographic details.
  • Insurance Coordination: Secure and confirm insurance authorizations and precertifications. Handle requests for medical record releases and manage patient appointment scheduling and confirmations.
  • Financial Transactions: Process and review charges for patient services daily. Collect co-payments and ensure the accuracy of daily financial reports and deposits.
  • General Support: Provide comprehensive office and clerical support to the designated area.
Qualifications

Education: A high school diploma or equivalent is required, or at least one year of relevant work experience. Professional licensure or certification may substitute for education or experience when applicable.

Additional Information

No specific additional preferences are noted for this position.

Why Work with Us

Ascension Michigan encompasses a network of 16 hospitals and over 300 healthcare facilities, employing nearly 23,000 dedicated professionals. Our mission is to deliver holistic, spiritually-centered care that enhances the health of the communities we serve.

As a prominent non-profit, faith-based health system, Ascension comprises over 134,000 associates and 2,600 care sites, including more than 140 hospitals across 19 states. Our values empower every associate to contribute positively to their communities.

Equal Employment Opportunity

Ascension is committed to providing equal employment opportunities to all associates and applicants, regardless of various legally protected statuses.

For more information regarding equal employment rights, please refer to the EEO Know Your Rights posters.

E-Verify Participation

This employer is part of the Electronic Employment Verification Program.



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