Accounts Receivable Supervisor

3 days ago


Reno, Nevada, United States French Agency Full time
Job Summary

The primary responsibility of the Accounts Receivable Manager is to oversee and supervise the department staff and operations. The Supervisor supports the Manager in ensuring the allocation of resources, performance, and any competing requirements to meet business expectations, Service Level Agreements (SLAs) performance, and other responsibilities.

Key Responsibilities
  • Supervise assigned operational functions within the department consistent with the strategic plan.
  • Supervise the delivery and measurement of guest service consistent with the company's core service standards and brand attributes.
  • Provide training, coaching, performance feedback, recommending and administering discipline, and scheduling.
  • Create a work environment that promotes teamwork, recognition, mutual respect, and employee satisfaction.
  • Provide ideas and suggestions for new processes, services, and technology to ensure French Agency's competitive position and in anticipation of changing customer needs within the dynamic hospitality and gaming environment.
  • Maintain and coordinate communication tools and ensure that users are properly trained.
  • Build relationships with property operations department personnel.
  • Develop and maintain effective communication and excellent relationships with internal customers.
  • Manage the allocation of resources, performance, and any competing priorities and/or requirements to meet internal customer expectations and service levels.
  • Complete timely financial close. Ensure accuracy of all closing entries in accordance with Generally Accepted Accounting Principles (GAAP).
  • Determine work procedures and identify potential improvements to work-flow involved in posting, summarizing, verifying, recording, balancing, reviewing, and correcting transactions.
  • Perform other job-related duties as requested.
Requirements
  • Must have casino or hotel experience.
  • At least 2 years specific account receivables experience or equivalent.
  • At least 1 year supervisory experience.
  • Excellent customer service skills.
  • Able to lead and mentor a team.
  • Have interpersonal skills to deal effectively with all business contacts.
  • Professional appearance and demeanor.
  • High school diploma or equivalent.
  • Able to effectively communicate in English, in both written and oral forms.
Preferred Qualifications
  • Bachelor's Degree in Accounting, Finance, Business Management, or equivalent.
  • Knowledge and experience with French Agency's financial systems.
  • Experience with Microsoft Excel, Word, and Outlook preferred.
  • Previous experience working in a similar resort setting.
  • Strong organizational skills and ability to multi-task various assignments and work with deadlines.
Certificates and Licenses
  • Must be able to obtain and maintain Nevada Gaming employee registration.


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