Team Leader for Culinary Operations

1 week ago


Chicago, Illinois, United States Do-Rite Donuts - West Loop Full time
Do-Rite Donuts & Chicken

Do-Rite is a Chef-owned establishment in Chicago known for its artisan donuts, delectable chicken sandwiches, and fresh breakfast selections. We take pride in serving ethically sourced Dark Matter Coffee, roasted locally in Chicago.
Our culinary philosophy is centered around three essential principles: in-house production, small batch preparation, and maintaining freshness throughout the day.
We prioritize the well-being of both our guests and our team members.

Shift Supervisors at Do-Rite are responsible for training and overseeing both front of house (FOH) and back of house (BOH) staff, ensuring compliance with our high standards of guest service. They play a crucial role in maintaining and updating training materials as necessary.

Key Responsibilities and Duties

  • Encourage collaboration among all team members
  • Surpass guest expectations and proactively address their needs
  • Greet guests warmly with genuine hospitality
  • Resolve guest concerns with discretion and professionalism
  • Promote personal development through constructive feedback
  • Provide knowledgeable responses to inquiries regarding the menu and restaurant
  • Effectively communicate current promotions to guests using persuasive techniques
  • Adhere to all service protocols meticulously
  • Follow food allergy procedures and manage special requests efficiently
  • Utilize tools and equipment with proficiency
  • Strictly observe safety and sanitation regulations
  • Comply with all employment policies and procedures
  • Work collaboratively with colleagues
  • Complete any additional tasks as assigned


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