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Culinary Team Leader

2 months ago

Chicago, Illinois, United States Hawaiian Bros Island Grill Full time

A Restaurant Shift Supervisor plays a crucial role in guiding the team and ensuring exceptional quality, service, and cleanliness for our valued guests. This position may involve operating the restaurant independently, occasionally without direct oversight from higher management. The Shift Supervisor is responsible for a range of duties, including shift planning, performance monitoring, and ensuring adherence to Hawaiian Bros standards. Key responsibilities also encompass safety, security, and profitability, as well as effective communication with the next shift leader to ensure seamless operations.

Key Responsibilities

Oversee the following areas during each shift:

  • Effective Internal Communication
  • Inventory Control and Organization
  • Daily Cleanliness and Maintenance
  • Team Management
  • Quality Food Preparation
  • Outstanding Customer Service
  • Safety and Security Protocols
  • Adjustments to Scheduling
  • Training and Development
Essential Qualifications
  • Lead kitchen operations during a shift without managerial supervision
  • Delegate tasks to team members, ensuring they exceed guest expectations
  • Ensure all products are adequately stocked and stored
  • Become proficient in all kitchen areas
  • Maintain cleanliness and organization throughout the kitchen
  • Oversee proper setup and breakdown of kitchen operations
  • Manage opening, mid, or closing routines for subsequent shifts
  • Ensure compliance with food safety regulations while delivering delicious meals
  • Acknowledge and celebrate team achievements, embodying the Hawaiian Bros culture
  • Demonstrate exemplary guest service for the entire team