Medical Records Support Specialist

2 weeks ago


Centreville, Alabama, United States Cahaba Medical Care Foundation Full time
Job Overview

The Cahaba Access Assistant plays a vital role in the operational efficiency of our healthcare services.

Reporting Structure: This position reports directly to the Chief Operating Officer (COO) of Operations.

Objective: The primary aim is to streamline processes and protocols for the management and dissemination of health information, ensuring effective collaboration across all departments while providing clerical support to the team.

Key Responsibilities:

  • Accurately documenting patient interactions within the electronic medical record (EMR) system.
  • Assisting patients with necessary paperwork, including authorizations and requests for medical supplies.
  • Managing patient communications and scheduling appointments efficiently.
  • Completing designated tasks within the EMR system.
  • Coordinating referrals and scheduling appointments with specialists, as well as arranging diagnostic tests.
  • Verifying insurance coverage prior to scheduling specialist consultations.
  • Securing authorizations for imaging services, procedures, and other medical services.
  • Gathering details on benefit coverage and generating diagnostic orders as needed.
  • Informing patients about their upcoming appointments.
  • Exhibiting strong organizational skills and managing medical records effectively.
  • Supporting the Nurse Manager with clinical responsibilities and record-keeping.
  • Undertaking additional tasks as assigned.

Qualifications:

  • Exceptional time management and organizational abilities.
  • Keen attention to detail and a commitment to quality.
  • Professional demeanor and high productivity levels.
  • Strong focus on thoroughness and meeting deadlines.
  • Effective internal communication and reporting skills.

Required Skills and Knowledge:

  • Familiarity with medical terminology.
  • Proficiency in various computer applications and software.
  • Ability to prioritize tasks and take on additional responsibilities as necessary.
  • Team-oriented mindset and self-motivated work ethic.
  • Clear communication skills, particularly in EMR software.
  • Precision and thoroughness in detail-oriented tasks.
  • Strong written and verbal communication capabilities.
  • Excellent customer service aptitude.

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