Insurance Client Support Specialist

2 weeks ago


Bloomington, Illinois, United States Farmers Insurance - Carrie Joos Agency Full time
Job Overview

Join the Farmers Insurance - Carrie Joos Agency as an Insurance Client Support Specialist.

We are a dynamic insurance agency focused on providing comprehensive coverage solutions, including Auto, Home, Business, and Life insurance. We pride ourselves on fostering a competitive and supportive environment.

Key Qualifications for the Insurance Client Support Specialist:

  • Ability to manage multiple tasks, prioritize effectively, and utilize time efficiently.
  • Possession of a Property & Casualty Insurance license (or willingness to obtain within the first 90 days).
  • Dependable, trustworthy, and ethical character.
  • Open to coaching and feedback.
  • Exceptional written and verbal communication skills.
  • Highly motivated and goal-oriented.
  • Willingness to travel to various client locations.
  • Adaptability to engage with diverse personalities.

We are looking for a proactive, enthusiastic, and driven individual eager to contribute to the growth of our agency. If you thrive in a fast-paced setting and are a self-starter, we are committed to supporting your professional development. This role offers a pathway to a fulfilling career with significant income and advancement opportunities.


Compensation and Benefits

Competitive Base Salary + Commission + Bonus Opportunities

Opportunities for Career Advancement

Flexible Work Schedule


Key Responsibilities

As an Insurance Client Support Specialist, your duties will include:

  • Collaborating closely with our Producers to deliver prompt, accurate, and courteous service to clients.
  • Preparing and processing quotes, proposals, applications, endorsements, and certificates of insurance.
  • Evaluating risk and coverage, reviewing, and updating insurance policies.
  • Managing customer inquiries through phone calls, in-person meetings, and written correspondence.
  • Maintaining client records, billing, processing payments, and monitoring accounts receivable.

Essential Requirements
  • Must be over 18 years of age.
  • High School Diploma or Equivalent.
  • Dynamic, compassionate, and approachable demeanor.
  • Strong written and oral communication skills.
  • Desire to achieve measurable goals and bonuses.
  • Current Property & Casualty Insurance license or ability to obtain it within 90 days.
  • Proficient in Microsoft Office applications.
  • Excellent organizational skills are essential.


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