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Commodity Trading Support Specialist

2 months ago

Bloomington, Illinois, United States Advance Trading Full time
Job Overview

The Commodity Trading Support Specialist will provide essential assistance to brokers in their daily operations related to trading commodities and ensuring accurate trade verification. Strong interpersonal skills are crucial, as this role involves frequent communication with a diverse customer base through various channels.

Key Responsibilities

  • Act as the main point of contact for designated clients.
  • Process and input new orders, modifications, and cancellations into the electronic trading system.
  • Confirm trades from the previous day.
  • Reconcile accounts and maintain up-to-date customer records.
  • Generate reports for both customer and broker utilization.
  • Manage monthly reconciliation of broker commissions.
  • Coordinate and schedule meetings as required.
  • Perform additional tasks as assigned.

Required Skills and Competencies

  • Quick learner with the ability to excel in a dynamic environment and adjust to shifting priorities.
  • Meticulous attention to detail with a strong emphasis on accuracy.
  • Capability to thrive in a high-volume call environment.
  • Proficient in multitasking and prioritizing tasks effectively.
  • Strong problem-solving abilities.
  • Ability to maintain composure in high-pressure situations.
  • Exceptional customer service skills.
  • Ability to work autonomously as well as collaboratively within a team.

Qualifications

  • 1 – 3 years of experience in delivering excellent customer service.
  • Flexibility in work hours.
  • Strong verbal and written communication skills.
  • Proficient in computer applications, particularly Microsoft Word and Excel.
  • Demonstrated organizational skills with the ability to manage multiple tasks amid frequent interruptions and tight deadlines.

Preferred Qualifications

  • Familiarity with futures and options trading.
  • Understanding of commodity markets.
  • Background in agriculture.

Benefits Offered

Advance Trading, Inc. (ATI) offers a comprehensive benefits package, which includes:

  • Medical, Dental, and Vision insurance
  • Employee Assistance Program
  • Short-Term and Long-Term Disability insurance
  • 401K plan with company contributions
  • Life Insurance
  • Paid Time Off and Paid Holidays

About Advance Trading, Inc.

Advance Trading, Inc. (ATI) is a progressive, non-proprietary commodity brokerage firm that specializes in risk management and market guidance for grain producers, commercial elevators, and end users, including energy producers and livestock feeders. With a global client base, ATI provides tailored strategies, expert advice, and reliable recommendations based on thorough research and market analysis, ensuring clients maintain a competitive advantage in the ever-evolving marketplace.