Patient Support Specialist
4 days ago
At Actalent, we are seeking a highly skilled Patient Support Specialist to join our team. As a Patient Support Specialist, you will be responsible for providing exceptional customer service to patients and healthcare providers while meeting or exceeding service level goals.
Key Responsibilities:
- Answer calls, emails, and other requests from patients and healthcare providers in a timely and professional manner.
- Accurately capture information and update systems accordingly.
- Provide availability, tracking, and shipping information for patients' medication as needed.
- Schedule treatments to be sent to patients or their healthcare providers.
Requirements:
- Pharmacy experience and knowledge of customer service principles.
- Ability to work in a fast-paced environment with high call volume.
- Excellent communication and problem-solving skills.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
About Actalent:
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation, and speed to market.
Diversity, Equity & Inclusion:
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. We are committed to creating a culture of care, engagement, and recognition with clear outcomes.
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