Customer Success Strategist

3 days ago


New York, New York, United States Rilla Full time

Rilla is revolutionizing the conversation intelligence space, empowering outside sales professionals with a cutting-edge mobile app that records and analyzes conversations. As a Customer Success Strategist, you'll be at the forefront of driving customer growth and success, leveraging your expertise in customer-centric approaches to onboard and implement Rilla's solution.

Responsibilities:
  • Foster a seamless onboarding experience for customers, ensuring their long-term success with Rilla.
  • BUILD STRONG RELATIONSHIPS WITH CLIENTS, DEVELOPING A DEEP UNDERSTANDING OF THEIR WORKFLOWS AND REQUIREMENTS.
  • Utilize product analytics and financial metrics to measure and communicate impact, including ROI analyses and case studies.
  • Drive customer account growth through data-driven storytelling and persuasive communication.

We're offering a competitive salary of $110,000, significant equity, and uncapped commission, leading to an expected total compensation of up to $250,000.



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