Quantexa Customer Success Expert

4 days ago


New York, New York, United States Quantexa Full time
Join Our Team
About Us
We are Quantexa, a leading provider of data-driven solutions for the financial services industry. We are looking for a highly skilled Data Strategist to join our team and help us drive business growth through effective data management.

This is an exciting opportunity to work with a talented team of professionals who share your passion for innovation and excellence. As a Data Strategist, you will play a critical role in advising customers on the best practices for data management and implementing our solutions to drive business results.

Your Key Responsibilities will include:

• Advising customers on the power of data and how the Quantexa solution can drive insights and actions from it.
• Understanding key deployment options and decisions and steering customers and internal teams to deliver the right solution for the problem.
• Advising the customer on the direction of the Quantexa platform and how it can enable sustained and added business value.
• Working closely with sales and the customer to define the future-looking roadmap and vision for decision intelligence.
• Ensuring adherence to Blueprints, expected value realisation through project and proving stages, scoping and setting up projects for success.
• Driving and owning governance and relationships through strong quarterly business reviews.

What You Will Need:

• 3+ years of experience in a Customer Success role or similar consulting services experience.
• Proven track record of delivering enterprise software/services and driving customer success.
• Strong technical knowledge of data management, financial crime, risk management, fraud detection or customer intelligence.
• Excellent communication and interpersonal skills with the ability to build strong relationships with customers and internal stakeholders.
• Strong analytical and problem-solving skills with the ability to think critically and creatively.

What We Offer:

• Competitive base salary £80,000 - £110,000 depending on experience + bonus scheme.
• Opportunity to work with a talented team of professionals who share your passion for innovation and excellence.
• Comprehensive training and development programme to support your career growth.
• Flexible working arrangements and a generous holiday entitlement.
• Access to cutting-edge technology and tools to support your work.

We Are Looking For:

• A highly motivated and results-driven individual with a passion for data management and customer success.
• Someone who is able to build strong relationships with customers and internal stakeholders and deliver exceptional results.
• A team player who is able to work collaboratively with others to achieve shared goals.

How To Apply:

Please submit your CV and a cover letter outlining your experience and qualifications for this role. We look forward to hearing from you
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