Client Onboarding Specialist
1 week ago
At American Express Global Business Travel, we believe in the transformative power of travel and its ability to create positive change in our industry.
We are committed to fostering an inclusive and collaborative environment where every colleague's input is valued.
Main Objective:
To oversee the customer onboarding and migration process, collaborating with customers, internal teams, and external partners as necessary. This role emphasizes the customer experience while managing regional and global initiatives, adhering to Amex GBT project guidelines and the SID implementation framework.
Key Responsibilities:
- Ensure thorough project handovers and readiness assessments with Solutions Design teams, documenting any associated risks and follow-up actions.
- Develop a comprehensive work breakdown structure and allocate resources effectively, clarifying roles and responsibilities for all stakeholders.
- Ensure all client requirements are accurately captured and communicated to relevant teams for implementation.
- Create and maintain detailed project plans, ensuring alignment and approval from all parties involved.
- Foster a positive and engaging environment to promote collaboration and project success.
- Manage project performance and communicate status updates, achievements, changes, risks, and dependencies effectively.
- Oversee end-to-end testing processes, ensuring documentation and timely resolution of issues as per the global testing standards.
- Facilitate stakeholder meetings and contribute to team discussions, sharing insights and process improvement ideas.
Personal Attributes:
- A genuine passion for customer engagement and relationship building.
- Strong understanding of Amex GBT and the corporate travel landscape.
- Ability to thrive in a dynamic, fast-paced environment while managing multiple priorities across various time zones.
- Positive, proactive attitude with the ability to motivate teams under pressure.
- Excellent communication, negotiation, and presentation skills.
- Strong organizational skills with a focus on multitasking and effective time management.
- Proficient in problem-solving and decision-making, adaptable to changing circumstances.
- Experience in collaborating across diverse functional teams and operational subject matter experts.
What We Offer:
American Express Global Business Travel provides a competitive salary range and performance-based incentives. Our comprehensive benefits package includes health and wellness programs, retirement plans, and opportunities for professional development.
We are dedicated to promoting Diversity, Equity, and Inclusion in all aspects of our operations, encouraging colleagues to connect through global Inclusion Groups to share experiences and drive awareness.
We prioritize mental and emotional well-being, offering resources to support you and your family.
All applicants will receive equal consideration for employment without regard to any protected characteristics. We are committed to providing reasonable accommodations for qualified individuals with disabilities throughout the hiring process.
If you are passionate about our mission and believe you would be a valuable addition to our team, we encourage you to apply.
-
Client Onboarding Specialist
2 weeks ago
Florida, New York, United States American Express Global Business Travel Full timeAt American Express Global Business Travel, we believe in the transformative power of travel and its potential to create positive change in our industry. We foster an inclusive and collaborative environment where every voice is heard and valued. Are you ready to embark on a rewarding career journey? Let’s get started.Key Responsibilities:Oversee the...
-
Client Relationship Manager
2 weeks ago
Florida, New York, United States Aristocrat Interactive Full timeWe are looking for a proactive and seasoned Client Relationship Manager to take charge of our strategic accounts throughout North America. In this pivotal role, you will serve as the main liaison for senior partners, ensuring their requirements are met and any challenges are swiftly addressed.Key Responsibilities:Develop an in-depth understanding of the...
-
Maritime Crewing Specialist
7 days ago
Florida, New York, United States Core Group Resources Full timeCrewing Coordinator Job Summary We are seeking a highly organized and detail-oriented professional to manage and coordinate the staffing and scheduling of our maritime crew. The successful candidate will be responsible for ensuring that vessels are manned with qualified and competent crew members in accordance with company standards and regulatory...
-
Data Entry Specialist
4 days ago
Fort Walton Beach, Florida, United States Nuvei Full timeAbout NuveiNuvei is a leading fintech company that provides innovative payment solutions to businesses around the world.Job SummaryWe are seeking a highly organized and detail-oriented Data Entry Specialist to join our Client Onboarding team. As a Data Entry Specialist, you will be responsible for boarding new clients with a white glove experience, ensuring...
-
Onboarding Specialist
7 days ago
Florida, United States Ascensus Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Retirement Onboarding Administrator to join our team at Ascensus. As a key member of our client services team, you will be responsible for ensuring a seamless onboarding experience for our clients and their plan participants.Key ResponsibilitiesSystem Setup and Maintenance: Set up, modify, and...
-
Client Success Specialist
1 week ago
Florida, United States N. Harris Computer Corporation - USA Full timeClient Success Specialist at N. Harris Computer Corporation - USAN. Harris Computer Corporation is on the lookout for a dedicated Client Success Specialist to enhance our vibrant team. This position is pivotal in crafting the client journey and guaranteeing exceptional levels of support and guidance for our clientele. If you possess strategic insight,...
-
Client Support Specialist
1 week ago
Orlando, Florida, United States Achieve Full timePosition OverviewAs a vital member of our Customer Support division, you will play a crucial role in enhancing the financial well-being of individuals by providing cutting-edge digital solutions in personal finance. Your responsibilities will encompass guiding clients through the onboarding process, assisting with account creation, and addressing inquiries...
-
Nurse Client Management Specialist
1 week ago
Florida, United States Magnolia Recruiting Full timeNurse Client Management SpecialistPosition OverviewThis role is ideal for a Licensed Practical Nurse (LPN) or Registered Nurse (RN) who will oversee the quality of care delivered by nursing associates. This position focuses on evaluating patient requirements, suggesting enhancements for care, and ensuring that assigned caregivers deliver exceptional...
-
Client Relations Specialist
2 weeks ago
Miami, Florida, United States Jobs for Humanity Full timeJob OverviewAre you passionate about providing exceptional service? Join us at Jobs for Humanity, where we believe in creating a supportive environment for both our employees and clients. As a Client Relations Specialist, you will play a crucial role in ensuring a positive experience for our customers.Role SummaryThe Client Relations Specialist serves as a...
-
Retirement Plan Onboarding Specialist
2 weeks ago
Florida, United States Ascensus Full timeEssential FunctionsEstablishes, modifies, and sustains system operations for both new and existing clients across various platforms as directed by project managers and service teams.Collaborates with project managers to configure plan parameters and prepare the necessary website and recordkeeping systems for new plans.Supports project managers in maintaining...
-
Retirement Plan Onboarding Specialist
2 weeks ago
Florida, United States Ascensus Full timeEssential FunctionsEstablishes, modifies, and oversees system operations for both new and existing clients across multiple platforms as directed by project managers and service teams.Collaborates with project managers to configure plan parameters and prepare the necessary website and recordkeeping systems for new plans.Supports project managers in...
-
Retirement Plan Onboarding Specialist
2 weeks ago
Florida, United States Ascensus Full timeEssential ResponsibilitiesEstablishes, modifies, and oversees system operations for both new and existing clients across various platforms as directed by project managers and service teams.Collaborates with project managers to configure plan parameters and prepare necessary websites and record-keeping systems for new plans.Supports project managers in...
-
Client Support Specialist
1 week ago
Orlando, Florida, United States HomeTeam Pest Defense Full timeOverview:At HomeTeam, we prioritize our people. We ensure that at HomeTeam, you are equipped with the necessary tools, support, and training to provide an exceptional experience to every client. Our welcoming and supportive work atmosphere means that outstanding performance is acknowledged and rewarded. If you take pride in exceeding expectations to bring a...
-
Client Admissions Specialist
1 week ago
Miami, Florida, United States Monte Nido & Affiliates, LLC Full timeJoin Our Team as a Client Admissions SpecialistAt Monte Nido & Affiliates, we are dedicated to transforming lives by providing individuals with the opportunity to achieve their healthiest selves. As a Client Admissions Specialist, you will play a crucial role in our dynamic Welcome Center team.About Us:With over two decades of experience in treating eating...
-
Customer Onboarding Manager
4 weeks ago
Florida, United States American Express Global Business Travel Full timeAmex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. Travel background is a Required...
-
Client Relations Specialist
2 weeks ago
Daytona Beach, Florida, United States Fred Astaire Dance Studios Full timeJoin Our Team as a Client Relations SpecialistFred Astaire Dance Studios is thrilled to expand our team of dedicated professionals. We are currently seeking a Client Relations Specialist.Are you passionate about creating positive experiences for others, assisting those around you, and thriving in a dynamic environment? If this resonates with you, we might...
-
Client Engagement Specialist
2 weeks ago
Tampa, Florida, United States Ideal Image Development Corporation Full timeOverview:Ideal Image is recognized as North America's leading brand in medical aesthetics, dedicated to making personal aesthetics and wellness services more affordable, accessible, and effective than ever before. We provide a tailored and premium experience that yields tangible results, empowering individuals throughout their self-care journey. Role...
-
Client Relations Specialist
1 week ago
Miami Lakes, Florida, United States The Ward Law Group, PL Full timePosition Overview:The Client Relations Specialist is essential in providing outstanding legal assistance by demonstrating a friendly demeanor and ensuring effective, professional communication. Core Responsibilities:- Greet clients and vendors with warmth and professionalism.- Manage incoming calls and accurately log details into the document management...
-
Client Success Specialist
2 weeks ago
Tampa, Florida, United States DGR Systems LLC Full timeDGR Systems LLC, a leading technology consulting firm, is in search of a Client Success Specialist to enhance our proficient team. As a vital member of the sales division, your primary responsibilities will include generating leads, addressing lead generation initiatives, cultivating client relationships, and driving new business opportunities. The ideal...
-
Client Intake Specialist
1 week ago
Winter Park, Florida, United States Advanced Recovery Systems Full timePosition Overview:We are seeking dedicated Client Intake Specialists to enhance our operations.Full-Time Position: Ideal candidates will possess sales experience in various sectors such as timeshares, automotive, real estate, or high-end retail, along with a background in hospitality or call center customer service. Compensation ranges from $17 to $20 per...
-
Client Engagement Specialist
1 week ago
Tampa, Florida, United States Principal Financial Group Full timePosition Overview:As a Client Engagement Specialist, you will collaborate closely with our Sales team and Broker partners to:Execute a strategic relationship framework that encompasses quarterly and annual objectives.Conduct thorough renewal assessments.Provide exceptional service while promoting new lines of business.This role is crucial in driving...
-
Client Engagement Specialist
2 weeks ago
Altamonte Springs, Florida, United States Great Day Improvements: A Family of Brands Full timeOverview:Great Day Improvements: A Family of Brands - Client Engagement SpecialistWe are seeking a motivated and personable Client Engagement Specialist to join our dynamic marketing team.Compensation: $35,000 - $85,000 annually, plus a $2,000 sign-on bonus.This position offers hourly pay along with commission and bonuses, disbursed weekly. A comprehensive...
-
Client Support Specialist
2 weeks ago
Kissimmee, Florida, United States Domino's Franchise Full timePosition Overview:As a Client Support Specialist at Domino's Franchise, you will play a crucial role in ensuring customer satisfaction and maintaining the high standards of our service. Your responsibilities will encompass a variety of tasks aimed at providing exceptional support to our valued customers.Key Responsibilities:Exhibiting a welcoming demeanor...