Current jobs related to Customer Onboarding Manager - Florida - American Express Global Business Travel

  • Retirement Plan Onboarding Specialist

    1 month ago

    Florida, United States Ascensus Full time

    Job SummaryWe are seeking a highly skilled Retirement Onboarding Administrator to join our team at Ascensus. This role is responsible for setting up, modifying, and maintaining system functionality for new and existing clients across various systems as directed by NQ Project Managers and service teams.Key ResponsibilitiesCollaborate with NQ Project Managers...

  • Customer Success Manager

    4 weeks ago

    Florida City, United States Penn Foster Inc Full time

    About VERITASVeritas solves what no one else can. With an industry-leading product portfolio, we offer proven, modern, and integrated technology that brings together availability, protection, and insights. Our Veritas Enterprise Data Services Platform addresses current and future data issues end-to-end – keeping mission-critical workloads highly available,...

  • Customer Success Manager

    1 month ago

    Florida City, United States Penn Foster Inc Full time

    About VERITAS Veritas solves what no one else can. With an industry-leading product portfolio, we offer proven, modern, and integrated technology that brings together availability, protection, and insights. Our Veritas Enterprise Data Services Platform addresses current and future data issues end-to-end – keeping mission-critical workloads highly...

  • Employee Experience Manager

    2 weeks ago

    Florida, United States Pipedrive Full time

    About the Role:We are seeking a highly skilled Employee Experience Manager to join our team at Pipedrive. As a key member of our People & Culture department, you will be responsible for developing and executing a global events strategy that fosters a sense of belonging and community among our employees.Key Responsibilities:Develop and implement event and...

  • Customer Success Manager

    1 month ago

    Florida, United States N. Harris Computer Corporation - USA Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at N. Harris Computer Corporation - USA. As a key member of our organization, you will play a pivotal role in shaping the customer experience and driving customer satisfaction.Key ResponsibilitiesDevelop and implement strategies to ensure customer retention and...

  • Customer Success Manager

    1 month ago

    Florida, United States N. Harris Computer Corporation - USA Full time

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at N. Harris Computer Corporation - USA. As a key member of our organization, you will play a pivotal role in shaping the customer experience and driving business growth.Key ResponsibilitiesDevelop and maintain strong relationships with customers to ensure their needs are...

  • Customer Success Manager

    4 weeks ago

    Florida, United States N. Harris Computer Corporation - USA Full time

    About the Role:N. Harris Computer Corporation - USA is seeking a highly skilled Customer Success Manager to join our team. As a key member of our organization, you will play a pivotal role in shaping the customer experience and driving business growth.Key Responsibilities:Develop and maintain strong relationships with clients to ensure high levels of...

  • SMB Account Manager

    1 week ago

    Florida, United States H&R Block Full time

    Job Title: SMB Account ManagerWe are seeking an experienced Account Manager to join our team at H&R Block. As an Account Manager, you will be responsible for building and maintaining strong relationships with our small business clients, providing them with exceptional service and support.Key Responsibilities:Develop and maintain trusting relationships with...

  • Custom Homes Project Manager

    1 month ago

    Florida, United States Centurion Selection Full time

    Custom Homes SuperintendentAs a key member of the Centurion Selection team, the Custom Homes Superintendent will oversee the construction process for high-end custom homes, ensuring projects are completed on time, within budget, and to the highest quality standards.Key Responsibilities:Project Management:Develop and maintain project schedules, ensuring...

  • Marine Operations Manager

    4 weeks ago

    Florida, United States Core Group Resources Full time

    Technical Superintendent Job OpportunityCore Group Resources, a leading recruitment company, is seeking a highly skilled Technical Superintendent to oversee the technical and operational aspects of our fleet. As a key member of our team, you will be responsible for ensuring that our vessels are maintained to the highest standards and comply with all...

  • Area Sales Manager

    1 month ago

    florida, United States Evenly Full time

    About EvenlyWe are a healthcare company built by the same management team that created Bluemercury, one of the nation's fastest-growing luxury retail chains. Our vision is to become the outsourced Orthodontic solution for every dental office in America and lead the transition to Invisalign Orthodontics for this $250 billion industry.Job SummaryWe are seeking...

  • Practice Support Manager

    1 month ago

    Florida, United States Direct Sales Recruiting, LLC Full time

    Practice Support Manager - AestheticsDirect Sales Recruiting, LLC is seeking a highly skilled Practice Support Manager to join our team. As a Practice Support Manager, you will be responsible for managing client relationships and providing support to ensure the successful implementation of our medical devices in the aesthetics industry.Key...

  • Area Manager

    1 month ago

    florida, United States Evenly Full time

    We are Evenly!Evenly is Orthodontics in-a-box for dentists. Our vision is to become the outsourced Orthodontic solution for every dental office in America and lead the transition to Invisalign Orthodontics for this $250 billion industry. Headquartered in Washington D.C., Evenly is backed by the world’s leading venture capital investors. We are committed to...

  • Technical Manager

    4 weeks ago

    Florida, NY, United States Core Group Resources Full time

    Founded by a service academy graduate who has offshore experience, Core Group Resources' expertise is unmatched in the marine offshore market, finance, IT, renewables, & non-profit for executive search, staffing, and expertise identification. Technical Superintendent Job Summary We are seeking a Technical Superintendent to be responsible for overseeing...

  • Ambulatory Customer Service Educator

    2 months ago

    Saint Augustine, Florida, United States UF Health Full time

    Job SummaryThe Ambulatory Customer Service Educator is a key role within UF Health St Johns Ambulatory, responsible for designing and implementing non-clinical education programs that foster a culture of excellence in customer service. This position requires a strong understanding of adult learning theory and the ability to assess learning needs through...

  • Customer Success Professional

    4 weeks ago

    Florida, United States N. Harris Computer Corporation - USA Full time

    About the Role:N. Harris Computer Corporation - USA is seeking a highly skilled Customer Success Manager to join our team. As a Customer Success Manager, you will play a pivotal role in shaping the customer experience at our organization.Key Responsibilities:Develop and implement customer success strategies to drive customer satisfaction and retention.Build...

  • Customer Success Associate

    2 weeks ago

    Florida, United States PROS Full time

    About the RoleWe are seeking a highly skilled Customer Success Associate to join our team at PROS. As a key member of our customer success team, you will be responsible for managing a portfolio of enterprise accounts and ensuring the continued satisfaction and adoption of our solutions.Key ResponsibilitiesDevelop and implement success plans for customers to...

  • Hotel Operations Learning Strategist

    3 weeks ago

    Florida, United States Virgin Voyages Full time

    {"What We're Looking For": "We're seeking a highly skilled and experienced Hotel Service Training Manager to join our team at Virgin Voyages. As a key member of our operational team, you will be responsible for implementing and maintaining Hotel Operations learning strategies and training to support our Rockstar Service standards.", "Key Responsibilities":...

  • Employee Experience Coordinator

    1 month ago

    Florida, United States Pipedrive Full time

    About the RoleWe are seeking a highly skilled Colleague Experience, Communications & Events Partner to join our team in Florida. As a key member of our People & Culture department, you will play a crucial role in developing and executing a global events strategy that fosters a sense of belonging and community among our employees.Key ResponsibilitiesDevelop...

  • Construction Operations Manager

    1 month ago

    Florida, United States Black and Veatch Full time

    Job SummaryAs a Construction Operations Manager at Black & Veatch, you will be responsible for ensuring the availability of construction management and craft resources with proper expertise and tools to support assigned transmission and distribution construction project execution. You will have the authority to allocate resources and make construction...

Customer Onboarding Manager

3 months ago

Florida, United States American Express Global Business Travel Full time

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. Travel background is a Required Main Purpose: To own the customer onboarding / migration experience with the customer, internal stakeholders, team and third parties where applicable, including other internal and external projects as needed Focuses on the customer and the implementation of regional / global projects, utilizing Amex GBT project documents and following the SID implementation process Ensures project handover and readiness assessments with Solutions Design teams are completed, ensuring any risks, actions and follow-up items are documented Designs the work breakdown structure and resources required for the project, ensuring roles and responsibilities internally and externally are clearly defined Ensures all client requirements have been adequately understood and documented for onward teams (e.g., units, deployment, traveler care) to action Develops and manages detailed project plans and ensures the scope and approach is understood and aligned / signed off by all stakeholders Crafts a positive, happy, and fun environment internally and externally to help drive partnership and project success Empowered to manage the project performance, while ensuring project status, achievements, changes, risks, issues, assumptions, decisions, and dependencies are clearly communicated Responsible for ensuring that E2E testing is completed, documented, and corrected successfully, on time and to a high quality as defined by the global testing plan Responsible to determine project call structure and manage Stakeholder calls Attends and contributes to team calls, sharing experiences, ideas for process improvements and supporting others as needed within the team Personal Attribute A passion for working directly with customers and strong relationship building Understanding of Amex GBT and corporate travel Ability to work in a fast-paced matrix environment including managing across multiple geographies, functions & time zones. A positive, "can do" attitude Able to motivate a project team and manage under pressure Business English mandatory - multi-lingual capability advantageous Excellent relationship building, influencing, negotiating, communication and presentation skills Ability to clearly articulate an accountability, then hold people accountable Commercial awareness and strong relationship building skills Excellent organizational skills of multitasking, advance planning, and time management Ability to drive change in the face of possible resistance Effective time management, multi-tasking prioritization skills Strong active listening and facilitating skills High degree of problem solving and decision-making and ability to adapt to changing priorities Flexibility and the ability to adapt to change Ability to understand and manage projects Happy to be challenged and to challenge people and processes Experience collaborating across multiple functional groups and with operational SME's What You'll Do Readiness Assessment (Solutions Design Handover) / Readiness Review Document Documentation Repository / SharePoint - Customer Project Site and Customer Data Gathering: Implementation Data Gathering Template and OneForm Customer Kick Off Meeting / Customer Kick Off Meeting slides Request Core Setup at a global level (e.g., telephony, email, centralized teams) add others / SNAP, Salesforce, OneForm Roles & Responsibilities / Work Breakdown Structure Template Status Reporting / Bi-weekly Status Report Launch Reporting / Global Start-up Template Global Test Plan (via centralized services) / Global Test Plan Template Closure & Lessons Learned / Project Debrief slides and SharePoint - Lessons Learned Location Florida, United States The US national annual base salary range for this position is from $85,000 to $170,000. The national range provided includes the base salary that GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location. In addition to base salary, this role is eligible for our Annual Incentive Award plan, which rewards participants based on company and individual performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance The Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. Wellbeing resources to support mental and emotional health for you and your immediate family. And much more A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement . What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for