Client Relations Specialist

1 week ago


Miami Lakes Florida, United States The Ward Law Group, PL Full time

Position Overview:
The Client Relations Specialist is essential in providing outstanding legal assistance by demonstrating a friendly demeanor and ensuring effective, professional communication.

Core Responsibilities:
- Greet clients and vendors with warmth and professionalism.
- Manage incoming calls and accurately log details into the document management system.
- Perform basic administrative tasks as required.

Additionally, this role serves as a support for the Front Desk Receptionist when necessary, which includes:
- Keeping common areas tidy and organized.
- Following first-call resolution protocols.
- Participating in training sessions to remain informed about company policies and procedures.


Compensation:
$18.00 per hour

Employment Type:
Full-Time/Part-Time

Work Schedule:
Monday - Friday 8:30 AM - 5:00 PM EST or 9:00 AM - 5:30 PM EST or 9:30 AM - 6:00 PM EST

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