Client Success Specialist

2 weeks ago


Tampa Florida, United States DGR Systems LLC Full time

DGR Systems LLC, a leading technology consulting firm, is in search of a Client Success Specialist to enhance our proficient team.

As a vital member of the sales division, your primary responsibilities will include generating leads, addressing lead generation initiatives, cultivating client relationships, and driving new business opportunities.

The ideal candidate will possess a client-centric mindset, previous sales experience, and a strong ambition to succeed. This dynamic role will leverage your skills while offering ongoing growth and development prospects.



Key Responsibilities

  • Implement sales strategies and oversee the complete sales process from quoting and order management to closing and client follow-up.
  • Maintain an extensive understanding of OEM products, registration programs, and pricing strategies.
  • Stay informed about rebates and incentives, utilizing them effectively to secure business.
  • Support marketing and demand-generation initiatives.
  • Respond accurately to customer inquiries within established SLA timeframes.
  • Understand OEM direct and distribution supply sources and the associated quote-to-order processes.
  • Identify and respond to incoming leads while performing outbound sales activities to potential clients.
  • Conduct research on accounts to discover new leads.

Qualifications

  • Previous experience in inside or outside sales.
  • A passion for building relationships, creative problem-solving, and strong verbal and written communication skills.
  • A high level of enthusiasm, a robust work ethic, and self-motivation.
  • The ability to manage multiple tasks and adapt to changes while maintaining organizational skills and balancing accuracy with urgency.
  • A keen attention to detail.
  • Experience with CRM solutions; familiarity with Microsoft Dynamics is a plus.
  • Ability to prioritize sales efforts to optimize closing and winning ratios.
  • A natural curiosity and eagerness to learn, grow, and enhance sales and technology skills.
  • A collaborative spirit with a positive attitude.

Why Choose DGR Systems?

DGR Systems is dedicated to addressing the most intricate business and operational challenges for our clients. Our team of top-tier industry professionals adopts an innovative and straightforward approach to consulting, design, deployment, and ongoing assurance services tailored to meet customer needs.


Founded in 2009, DGR Systems offers comprehensive solutions in various domains, including Modern Workplace, Security, Modern Infrastructure and Cloud, and Applications.


Our culture is built on a simple principle: Excellence is our Baseline - and we uphold this standard with every client interaction.


Core Values

Our core values serve as timeless guiding principles that define our identity, our treatment of others, and our business operations:

  • Passion: Demonstrate love for your work through your approach and attitude.
  • Ownership: Take accountability for outcomes and initiate improvements.
  • Integrity: Always do the right thing, without exception.
  • Navigation: Seek solutions to challenges and adapt to change.
  • Teamwork: Engage with your team and recognize that we succeed or fail together.

Employee Benefits

DGR Systems is committed to the well-being of our team members, offering a comprehensive benefits program to support both planned and unplanned life events:

  • Group Health Care Plans (Medical, Dental & Vision)
  • Company Paid Life Insurance (Basic & AD&D)
  • Company Paid Short Term & Long Term Disability
  • Company Paid Family Leave (Maternity, Paternity)
  • Voluntary Insurance Options (Life, Accident, Critical Illness)
  • 401(k) with Company Match
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Certification Reimbursement
  • Hybrid Work From Home Program
  • Wellness Resources


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