Event Sales Executive
2 weeks ago
About Four Seasons:
Four Seasons thrives on the dedication of our team members.
We are a diverse group of individuals who strive for excellence, pushing our limits and treating one another with respect and kindness.
Our global team is committed to creating unforgettable experiences for our guests, residents, and partners through a dedication to luxury and heartfelt service.
We understand that the key to delivering exceptional guest experiences lies in fostering a world-class employee experience and a vibrant company culture.
At Four Seasons, we value recognizing familiar faces, welcoming newcomers, and treating everyone we encounter with the utmost respect.
Whether you work with us, stay with us, or explore with us, our mission is to create lasting impressions.
This stems from our belief that life is enriched when we connect genuinely with the people and the world around us.
About the location:
A sophisticated urban oasis by the waterfront.
Our contemporary retreat, located at the edge of Baltimore's Harbor East, features a range of luxurious amenities, including a five-star spa and a rooftop pool, perfect for family vacations, romantic escapes, and business trips.
With miles of scenic waterfront, top-tier dining, and city attractions just a stone's throw away.Job Summary
The Social Events Manager is tasked with effectively soliciting and securing weddings, social gatherings, and room blocks.
This role collaborates closely with the Director of Marketing and Director of Catering to meet the hotel's revenue and market share objectives.
The Social Events Manager is responsible for selling guest accommodations and event spaces to optimize revenue potential for the hotel while ensuring an exceptional experience for the customer.
Job Responsibilities:
Achieve assigned sales and catering revenue targets, alongside prospecting call objectives.
Proactively engage in prospecting calls, conduct sales and catering tours, and entertain clients as necessary.
Enhance existing relationships with assigned accounts and market segments.
Prepare Resumes for all confirmed events and blocks to communicate details of stays and programs to the hotel team.
Oversee all booked catering events from inception to completion, including being present on-site to coordinate with the Banquet Team.
Analyze and assess trends within your market segment.Collaborate with the Director of PR to create content for social media.
Promptly follow up on leads, manage group blocks, and social catering events.
Contribute to the development of promotions tailored to the needs of the assigned market segment.
Continuously refine product offerings and stay informed about competitive offerings.
Approach all interactions with guests and colleagues in a friendly, attentive, and service-oriented manner.
Maintain organized files, accurate histories, and all relevant booking activities.
Adhere to Four Seasons' established regulations, company standards, and sales metrics.
Develop a comprehensive understanding of hotel operations and departmental policies.
Gain insight into the F&B department and back-of-house operations.
Maintain a strong presence in the local community and industry organizations as applicable.
Participate in daily, weekly, and monthly meetings and any other functions as required by management.
Job Requirement:
Minimum of 1 year of luxury hotel experience in a guest-facing role.
Strong verbal and written communication skills are essential for negotiating, persuading, selling, and influencing other managers, hotel guests, and corporate clients.
Experience in professional selling techniques is preferred: initiating, probing, supporting, and closing.Proficiency in general computer skills, particularly Microsoft Office products, is required.
Ability to work independently while managing multiple tasks is essential, along with strong organizational and presentation skills.
Familiarity with Opera and Golden Sales and Catering systems is a plus.
Four Seasons offers an award-winning work environment and an excellent benefits package, including:
Comprehensive medical, dental, and vision insurance plans.
Competitive salary and wages.
401(k) retirement plan.
Outstanding training and development opportunities.
Paid holidays and PTO.
Four Seasons is an Equal Opportunity, Affirmative Action employer. We encourage applications from minorities, women, veterans, and individuals with disabilities.
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