Sales Operations Coordinator

2 weeks ago

Austin, Texas, United States Wenzel Associates Inc Full time
Job Type

Full-time

Description

Hello,
Sales Operations Coordinator At Wenzel Associates Inc, we pride ourselves on being a leading force in the electronics engineering and manufacturing sector.

Our ethos revolves around the idea that "Dream Big, Have Fun, Get Stuff Done" is not merely a catchphrase; it encapsulates our culture.

This philosophy encourages you to harness your exceptional capabilities, challenge the status quo, take informed risks, and contribute significantly to the evolution of mission-critical electronics.

Moreover, you will thrive in a people-centric environment filled with dedicated, innovative, and passionate colleagues.

Your Mission, Should You Choose to Accept It:


As our Sales Operations Coordinator, your role is to leverage your extraordinary skills to manage a variety of administrative and clerical tasks.

You will collaborate with some of the brightest minds in the RF and microwave industry.

Responsibilities:

  • Process orders through ERP and CRM systems, ensuring accurate handling of customer purchase orders in collaboration with Quality, Purchasing, Program Management, and planners.
  • Engage directly with customers regarding order updates, expedite requests, and purchase order confirmations.
  • Liaise with clients, Sales Representatives, account managers, and internal teams to assist in resolving administrative issues related to clients.
  • Perform light purchasing duties as required.

What We Seek in Our Sales Operations Coordinator:

  • Manage incoming phone calls, addressing inquiries from both new and existing customers.
  • Accurately enter orders into ERP and CRM systems, reviewing and processing customer purchase orders.
  • Compose and distribute correspondence, including memos, letters, and forms.
  • Assist in the preparation of routine reports.
  • Develop and maintain an organized filing system.
  • Support accounting with customer invoicing processes.
  • Maintain contact records in the ACT database.
  • Serve as the primary point of contact for both internal and external customers.
  • Collaborate with customers, Sales Representatives, program managers, and all internal departments to resolve customer-related administrative issues.

Essential Skills & Qualifications:

  • Proficient in both written and verbal communication.
  • Self-motivated, adept at multitasking, and detail-oriented.
  • Strong prioritization skills, thriving in high-pressure environments.
  • Excellent team player with logical problem-solving abilities.
  • High ethical standards in all professional interactions.

Ready to Embark on the Wenzel Associates Journey?

We look forward to welcoming you to our team.

Please note that candidates must have the legal right to work in the United States and may be subject to a government security investigation for clearance.

We are an equal opportunity employer, welcoming all innovators and RF enthusiasts.


PHYSICAL REQUIREMENTS
This role is primarily sedentary; however, some filing tasks may require the ability to lift files, open filing cabinets, and bend or stand as necessary.

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