Sales and Operations Manager

6 days ago


Austin, Texas, United States helzberg Full time

**Job Summary**

Helzberg Diamonds is seeking a highly skilled and experienced Assistant Manager to join our retail team. As a key member of our store operations, you will be responsible for driving sales growth, developing sales teams, and providing exceptional customer service.

**Key Responsibilities:**

  • Develop and implement sales strategies to achieve store sales goals
  • Lead and motivate sales teams to deliver exceptional customer service and drive sales growth
  • Collaborate with the Store Manager to develop and implement operational plans to drive business results
  • Provide coaching and training to sales teams to improve sales skills and knowledge
  • Manage and resolve customer complaints and issues in a professional and timely manner
  • Assist with recruiting, hiring, and training of sales team members

**Requirements:**

  • 1-3 years of retail sales experience, preferably in a jewelry or luxury goods environment
  • Proven track record of driving sales growth and developing high-performing sales teams
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • High school diploma or equivalent required; bachelor's degree in business, marketing, or a related field preferred


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