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Sales Coordinator

3 months ago

Austin, Texas, United States Hilton Garden Inn Austin University Capitol Full time
Overview
Opportunity:

Sales Coordinator – Hilton Garden Inn Austin University Capitol District
Description:

A day in the life of a Sales Coordinator at the Hilton Garden Inn Austin University Capitol District has you involved in a variety of tasks and working with a number of team members and customers. While everyday has a routine, no two here are ever quite the same.

If you're outgoing, like to serve others, organized, detail-oriented, ready to learn and passionate about building a career in hotel event management or sales, this is a fantastic opportunity for you.
Benefits & Perks:

Medical, Dental and Vision
401(k) Retirement Program
Paid time off (Vacation / Sick / Paid Holidays)
HSA Spending Account
Dependent Care Spending Account
Employee Assistance Program
Life Insurance and AD&D (employer paid)
Monthly Parking (employer paid)

Potential Career Path:
Catering Sales Manager | Group Sales Manager | Event Manager
Essential Job Functions:
Providing Administrative Support to the Sales & Catering Team Responds to telephone inquiries and email inquiries (direct line and sales line). Gathers needed information from customer regarding their guest room block and events.
Serve as a lead catcher for group, catering and BT leads and qualifying with inquiry form
Create proposals utilizing eProposal Tool, Cvent and any other applicable lead sources
Draft contracts with sales manager's final approval
Assistance in running daily/weekly/month reports based on needs of the property (i.e. daily function report, BEO report, Funnel report, GRC, etc.)
Prepare client files and checklists for all files/events
Assist with client appreciation gifts, incentive gifts, sales calls, sales blitzes and client thank you's
Assist with in-house amenities for VIP and notable guests
Manage Sales Collateral including sales kits, fact sheets, etc.
Conducts client Site Tours (occasionally when needed)
Print and distribute breakfast vouchers
Assign Hilton Reward Points for all actualized groups.
File all event folders upon completion of the group.
Managing and entering rooming lists including setting up appropriate billing
Complete and distribute group resumes to all departments
Blocking space for any internal / in-house events
Complete pick-up and calculations of commissions, rebates, and subsidies
Other duties and/or responsibilities as assigned by supervisors or managementSKILLSOrganization – Strong organizational skills including time management and the ability to prioritize projects.
Efficiency – Ability to complete projects quickly and accurately in the order that they need to be completed.
Attention to Detail – Strong focus on being accurate and precise in the completion of all tasks with a minimal number of mistakes or oversights.
Adaptability – Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
Writing - Communicating effectively and accurately in writing as appropriate for the needs of the audience.
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
Building Relationships with Coworkers – Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships
Building Relationships with Customers – Developing and sustaining relationships based on an understanding of customer needs and actions consistent with Hilton.
Computer Skills - Using computer systems and software (e.g., Microsoft Word, Excel, Delphi, etc.).
Professional Demeanor – Exhibiting behavior styles that convey confidence and command respect from others; making a good first impression and representing Hilton and HHM in alignment with its values.
Event Planning – The ability to connect with customers, manage multiple customers at a given time, be detailed oriented, understand and have a working knowledge of sales and event management systems.

Supervisory Duties:
None (will provide feedback upon request)
Work Environment and Context:
Work schedule varies and may include working on holidays and weekends.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe:
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here. Source: Hospitality Online