Sales Operations Associate

2 months ago

Austin, Texas, United States EOS IT Solutions Full time

WHO WE ARE:

EOS IT Solutions is a family run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

THE POSITION:

As a Sales Operations Associate, you will play a key role in organizing and coordinating cutting edge network and audio video services/systems projects. You will be involved in the lifecycle of the overall internal project(s) working closely with other specialist project teams delivering the service to a customer base that includes leading global blue-chip organizations.

WHAT YOU WILL DO:

  • Contact OEMs (Original Equipment Manufacturers) and distributors to gather pricing information for Audio Visual, Video Conferencing, and Networking components.
  • Register and manage bids with relevant OEMs and distributors in accordance with company procedures.
  • Create detailed and competitive quotes in Sage X3.
  • Interact with clients to present and discuss quotes, addressing their inquiries and needs.
  • Maintain communication with OEMs and distributors to ensure accurate and up-to-date pricing information.
  • Identify any changes or updates in pricing and adjust quotes accordingly.
  • Continuously monitor the market for pricing trends and competitive positioning.
  • Maintain thorough records of pricing data, client interactions, and bid registrations.
  • Process final project invoicing, working closely with Account Management teams
  • Attend client meetings, representing the Sales Operations department.
  • Work closely with Finance to address any invoicing queries and customer follow up, as needed.

WHAT YOU NEED TO SUCCEED:

  • 2 + Years experience in a sales support, inside sales, or similar role; with a firm knowledge of the supply chain process
  • Experience creating detailed and competitive quotes
  • Clear understanding of the commercials involved in buying and reselling hardware and services
  • Willingness to take ownership of projects through to completion, with a desire to deliver for both the client and the company
  • Experience using account management / procurement software
  • Strong numeracy skills and analytical ability
  • Excellent time management skills, with ability to manage workload and prioritize tasks
  • Exceptional attention to detail and level of meticulousness
  • Strong client-facing and internal communication skills
  • A proactive problem solver, who can think on their feet.
  • Intermediate to Advanced Microsoft Excel Knowledge
  • Willingness to work as part of a team in a fast moving, growing global company

PREFFERED SKILLS:

  • Experience of Audio Visual / Video Conferencing and Networking environments
  • Experience with Cisco CCW, Sage X3 and Jira a plus
  • Can drive progress positively and effectively, keeping all stakeholders informed.
  • Can maintain a high standard of work, even when working under pressure and handling multiple issues.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

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