Front Desk Coordinator
2 days ago
We are seeking a highly motivated and compassionate individual to join our team as a Front Desk Coordinator at Wilson Orthodontics. As a key member of our front office team, you will play a vital role in ensuring our patients receive a 5-star experience.
Key Responsibilities:- Welcome patients and maintain a positive and informative atmosphere
- Answer questions, make appointments, and communicate with patients via various channels
- Review and organize patient medical charts for accuracy and authenticity
- Answer incoming calls, take messages, and complete outreach to patients
- Assist with opening and closing the office
- Understand and respect patient privacy laws
- Participate in consistent training for optimal career growth
- Review patient insurance benefits and educate patients on co-pays, balances, and registering payments
- Demonstrate problem-solving skills and effective conflict resolution
- Exercise sound judgment when making decisions and analyzing facts
- Be quick on your feet and hardworking
- Be comfortable with technology and open to learning new applications and software
- Possess strong written and oral communication skills, with a caring and professional demeanor
- Be attentive, detail-oriented, organized, and reliable
At Wilson Orthodontics, we value our community and strive to make a positive impact. We offer a supportive work environment, opportunities for growth and development, and a competitive benefits package. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply.
We offer:
- Healthcare reimbursement
- CEU reimbursement
- Employee Bonus and Uniform Allowances
- P.T.O. and Paid Holidays
- Compensatory Pay
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