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Front Desk Administrative Coordinator

2 months ago

Durham, North Carolina, United States Morse Clinic of Durham, PC Full time

Job Title: Front Desk Administrative Assistant

Reports To: Program Director

Job Summary: We are seeking a highly organized and detail-oriented Front Desk Administrative Assistant to join our team at Morse Clinic of Durham, PC. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and supporting the clinical team.

Duties and Responsibilities:

  • Greet and check in patients, maintaining a cooperative and positive attitude towards patients, staff, and visitors.
  • Manage patient records, including filing and uploading documents in patient charts.
  • Collect fees, prepare daily deposits, and perform other financial tasks as needed.
  • Answer telephone calls, take messages, and screen and schedule intake appointments.
  • Direct patients to medications, toxicology screening, doctor visits, and counseling appointments.
  • Collaborate with the billing specialist and authorization specialist to ensure seamless patient care.
  • Perform other duties as assigned by the Program Director.

Requirements:

  • High school diploma or general education degree (GED); and one year related experience and/or training; or equivalent combination of education and experience.
  • CPI Non Violent Crisis Intervention certificate (provided by the organization if not already obtained).