Front Desk Representative

1 day ago


Durham, North Carolina, United States Remington Full time

Job Overview

At Remington, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience.

Responsibilities

* Greet and communicate with guests in a professional and courteous manner, checking them in and out of the hotel efficiently
* Assist with pre-registration and blocking of reservations as needed
* Accurately manage cash handling, including receiving payments and making change
* Review reservations with special requests and block rooms accordingly
* Have knowledge of hotel rates, discounts, and procedures
* Work effectively as part of a team to provide excellent guest experiences

Requirements

* High work ethic and self-initiative
* Ability to work varying schedules, including nights, weekends, and holidays
* Strong communication and interpersonal skills

Work Environment

Our hotel is located in the heart of the action, with easy access to major corporations and universities. We offer a dynamic and fast-paced work environment, with opportunities for growth and development.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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