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Front Desk Coordinator

2 months ago


Durham, North Carolina, United States Fortrea Full time
{"title": "Front Desk Receptionist", "description": "Key Responsibilities
  • Provide exceptional customer service to visitors and internal staff, ensuring a professional and courteous experience.
  • Answer phone calls and respond to inquiries in a timely and efficient manner, adhering to company guidelines.
  • Manage the computerized security access system, updating and monitoring security access cards as needed.
  • Ensure all visitors are logged in and issued with visitor passes, and that hosts are informed of their arrival.
  • Monitor entrance to the building and office areas, maintaining a clutter-free environment during business hours.
  • Inspect front entrance doors to ensure proper and secure operation, reporting any issues to the Office & Facilities Services Coordinator and Site Leader.
  • Arrange transportation for clients and visitors as required.
  • Receive and distribute packages and mail, scanning and emailing priority documents as needed.
  • Prepare and send mail and packages, maintaining a list of recipients' email addresses, physical addresses, and fax numbers.
  • Process outgoing mail and packages for daily pickup.
  • Perform other duties as assigned.
Requirements
  • 2-3 years of related experience.
  • Proficiency in MS Word and Excel.

Fortrea is a leading global contract research organization with a passion for scientific rigor and decades of clinical development experience. We provide pharmaceutical, biotechnology, and medical device customers with a wide range of clinical development, patient access, and technology solutions across multiple therapeutic areas. As a representative of Fortrea, you will embody our values and commitment to excellence in customer service.

", "company": "Fortrea", "location": "Durham, NC", "type": "Onsite", "hours": "Monday-Friday, 8am-5pm EST"}