Sales Associate for American Girl NYC
2 weeks ago
INNOVATION IS OUR STRENGTH. At Mattel, we are dedicated to crafting not just toys, but experiences that inspire and nurture the imagination of children through play. We believe that a diverse team is key to our success, fostering an environment where every voice is valued and respected.
Team Overview: The Regular Part-Time Sales Associate role is an integral part of the American Girl NYC retail team.
Position Summary:
The American Girl NYC retail location is seeking a motivated individual to fill the Regular Part-Time Sales Associate position. This role requires exceptional interpersonal skills to deliver outstanding sales support in a customer-focused setting. This position entails working 30 hours per week and comes with benefits.
Key Responsibilities:
- Engage with customers promptly and effectively, managing multiple interactions with ease.
- Identify and fulfill customer needs by sharing product insights, answering inquiries, and guiding them to merchandise, while also promoting additional sales opportunities.
- Communicate details about store events, promotions, and activities to enhance customer experience.
- Accurately process all transactions at the point of sale.
- Assist in resolving customer issues and provide recommendations to convert returns into exchanges.
- Relay merchandise and service requirements to management in a timely manner.
- Contribute to the achievement of team and organizational objectives.
Candidate Profile:
Ideal Qualifications:
- Prior sales experience in specialty retail or service sectors is preferred.
- Basic computer proficiency is required; familiarity with POS systems is advantageous.
- Experience working with children is a plus.
- Flexibility to work various shifts, including evenings and weekends, is essential.
What to Expect:
As a subsidiary of Mattel, American Girl is committed to empowering the next generation to explore the joys of childhood. We embody our mission through collaborative efforts, innovative thinking, and a focus on performance.
About Us:
American Girl is a premium brand for girls and a wholly-owned subsidiary of Mattel, Inc., a leading global toy company. We create engaging products and experiences that foster creativity and development in children. Our portfolio includes iconic brands and a wide array of entertainment offerings, including films, games, and live events. We are proud to operate in numerous locations worldwide, making our products accessible to children and families everywhere.
Mattel is an Affirmative Action/Equal Opportunity Employer, committed to creating an inclusive environment for all job seekers.
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