Food Service Assistant

1 week ago


Hot Springs, Virginia, United States Omni Hotels Full time

Location:
The Homestead

At Omni Hotels, our team members are the heart of our operations. Since our inception, we have been dedicated to providing guests with an unparalleled experience of Southern hospitality. Nestled in the scenic Allegheny Mountains of Virginia, we offer a year-round resort experience featuring exceptional dining, championship golf, rejuvenating spa services, winter sports, and a variety of activities perfect for families and corporate gatherings.

Our associates thrive in a vibrant and engaging work atmosphere, receiving comprehensive training and mentorship while taking pride in being part of a company renowned for its outstanding service. We foster a culture of respect, appreciation, and empowerment every day. If you are a friendly and driven individual with a passion for serving others, Omni Hotels may be the ideal workplace for you.

Job Overview:
As a vital member of our dining team, you will ensure prompt and enjoyable food service across our diverse dining venues. Your responsibilities will include assisting servers with various tasks such as delivering food, clearing used dishes, and preparing tables for incoming guests, all in alignment with Omni Hotels' esteemed standards.

Key Responsibilities:

  • Prepare dining stations for service.
  • Restock necessary supplies in side stations.
  • Continuously refill pitchers with ice water.
  • Receive and warm rolls for service.
  • Execute additional tasks as directed by the restaurant manager or captain.
  • Pre-set breadbaskets with napkins.
  • Perform side work to maintain station readiness.
  • Collect and manage linen supplies.
  • Check and retrieve supplies from the storeroom.
  • Set tables with clean linens, china, silverware, and glassware.
  • Ensure cleanliness and organization of furniture and floors as per specifications.
  • Assist servers during meal service.
  • Remove excess table settings.
  • Pour water for guests.
  • Serve rolls and butter as required.
  • Complete any other reasonable tasks assigned by management.

Tools and Equipment:

  • Computer and printer, typewriter, telephone, pen/pencil, photocopying machine, file folders, filing cabinet, facsimile machine.

Work Environment:

  • Interior of the hotel, across various areas.
  • Exterior of the hotel with exposure to weather conditions.
  • Exposure to various cleaning chemicals.
  • Interaction with food items and beverages.

Qualifications:

  • Willingness to accept guidance and coaching.
  • Basic understanding and communication skills in English.
  • Must be at least 16 years old.
  • Ability to stand, walk, and maintain hand-eye coordination throughout the shift.
  • Capability to lift and carry 15 to 20 pounds.
  • Flexible scheduling, including availability on weekends and holidays.
  • Clear tables of dirty dishes, silverware, glassware, and linens.
  • Ability to work split shifts and straight shifts.
  • Willingness to cross-train and work in any dining outlet at the resort.
  • Ability to perform tea service.
  • Must obtain Tips and ServeSafe certification prior to employment.
  • Demonstrates ownership of situations and ensures guest satisfaction.
  • Empowered to resolve guest issues effectively.
  • Knowledge of appropriate language for a fine dining environment.

Omni Hotels & Resorts is an equal opportunity employer.



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