Food and Beverage Attendant

2 weeks ago


Hot Springs, Virginia, United States Omni Hotels Full time

Location:
The Omni Homestead

At The Omni Homestead, our team members are the cornerstone of our exceptional service. Since 1766, we have provided guests with an unparalleled experience of Southern hospitality. Nestled in the picturesque Allegheny Mountains of Virginia, our resort offers a variety of activities, including exquisite dining, championship golf, a luxurious spa, winter sports, and family-friendly events.

Our associates thrive in a vibrant and engaging work atmosphere, receiving comprehensive training and mentorship, while taking pride in being part of a company renowned for its outstanding service. We foster a culture of respect, appreciation, and empowerment every day. If you are a friendly and driven individual with a passion for serving others, The Omni Homestead could be your ideal workplace.

Job Overview:
As a Beverage Server, you will create unforgettable dining experiences for our guests by efficiently serving food and beverages in alignment with the standards of Omni Hotels and Resorts.

Key Responsibilities:

  • Exhibit knowledge of exceptional service.
  • Utilize customer service skills, including upselling techniques.
  • Maintain complete familiarity with the menu offerings.
  • Possess thorough knowledge of beverage selections.
  • Perform station setup and breakdown, including side work.
  • Execute additional tasks as assigned by the food and beverage manager.
  • Ensure proper sanitation of tables and utensils.
  • Provide attentive service to guests.
  • Greet all guests warmly, using their surnames when known.
  • Adhere to uniform and grooming standards.
  • Follow phone procedures and policies.

Qualifications:

Essential Skills:

  • 1-2 years of experience in casual dining service.
  • Knowledge of wine, beer, and spirits.

Physical Requirements:

  • Able to lift up to 50 pounds.
  • Capable of standing for extended periods, up to eight hours.

Work Environment:

  • Flexible availability, including weekends and holidays.
  • Effective communication skills with guests and team members.
  • Ability to work in both indoor and outdoor settings.

Tools and Equipment:

  • Serving trays and tray jacks.
  • Flatware.
  • Micros terminals.
  • Valid TIPs certification required.
  • Current ServSafe certification required.

Omni Hotels & Resorts is an equal opportunity employer.



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