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Restaurant Service Supervisor

2 months ago

Hot Springs, Virginia, United States Omni Hotels Full time
Job Summary

We are seeking a highly skilled and experienced Food and Beverage Operations Manager to join our team at Omni Hotels. As a key member of our hospitality team, you will be responsible for ensuring the highest level of service and quality in our restaurants and bars.

Key Responsibilities
  • Leadership and Supervision: Provide guidance and support to restaurant staff, ensuring they have the necessary tools and training to deliver exceptional service.
  • Service Standards: Maintain the highest standards of service, adhering to Omni Hotels' policies and procedures.
  • Food and Beverage Quality: Ensure the quality of food and beverages served, adhering to health and safety regulations.
  • Inventory Management: Manage inventory levels, ordering supplies, and monitoring stock levels to minimize waste.
  • Customer Service: Provide exceptional customer service, responding to guest feedback and concerns.
  • Team Management: Supervise and motivate restaurant staff, ensuring they are working efficiently and effectively.
  • Financial Management: Monitor and control labor costs, inventory levels, and other financial aspects of the restaurant.
  • Compliance: Ensure compliance with all relevant laws, regulations, and company policies.
Requirements
  • Experience: 1 year of experience in a food and beverage management role.
  • Skills: Strong leadership and communication skills, ability to work under pressure, and knowledge of food and beverage operations.
  • Certifications: Unexpired certification in ServSafe and TIPs.