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Restaurant Operations Manager

2 months ago

Hot Springs, Virginia, United States Omni Hotels Full time

Job Summary:

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Omni Hotels & Resorts. As a key member of our food and beverage team, you will be responsible for ensuring the smooth operation of our dining outlets, providing exceptional customer service, and maintaining high standards of quality and safety.

Key Responsibilities:

  • Leadership and Supervision: Supervise and train a team of service staff to ensure prompt, courteous service and compliance with Omni Food and Beverage standards.
  • Service Quality: Monitor and maintain high standards of service quality, including table settings, food presentation, and beverage service.
  • Operations Management: Oversee the daily operations of the dining outlets, including inventory management, scheduling, and staff supervision.
  • Customer Service: Ensure that all guests receive exceptional service, including prompt seating, attentive service, and timely resolution of complaints.
  • Food Safety and Quality: Maintain high standards of food safety and quality, including proper food handling, storage, and preparation.
  • Inventory Management: Manage inventory levels, including ordering, receiving, and stocking of supplies and equipment.
  • Cost Control: Monitor and control costs, including labor, inventory, and supplies.
  • Team Development: Develop and maintain a positive and productive team environment, including training, coaching, and feedback.

Requirements:

  • Experience: Previous restaurant management experience required.
  • Education: High school diploma or equivalent required.
  • Certifications: Servsafe food handlers and Tips certification required.
  • Skills: Excellent leadership and communication skills, ability to work in a fast-paced environment, and knowledge of food safety and quality standards.

Working Environment:

  • Interior of hotel, in all areas of the hotel.
  • Exterior of hotel with exposure to weather conditions.
  • Exposure to various hazardous chemicals.
  • Exposure to food items and beverages.