Banquet Service Associate
3 days ago
Job Summary:
The Banquet Server is responsible for ensuring that all food and beverage service for functions in the banquet department of the hotel are served on time and that all of Omni's professional standards are upheld.
Key Responsibilities:
- Food and Beverage Service: Perform all banquet side work as designated by the Banquet Captain and/or Banquet Managers. Efficiently and properly perform all service standards.
- Guest Service: Attend to all needs of the guests during functions and function-related duties.
- Equipment Maintenance: Report to the Banquet Manager any need for housekeeping and/or repairs of banquet equipment.
- Liquor Liability Laws: Assist in the upkeep and organization of all liquor liability laws. Must be familiar with and adhere to all liquor liability laws.
- Pre-Meal Meetings: Must attend all designated pre-meal meetings.
- Event Execution: Must follow all details as described on Banquet Event Orders (BEOs). Must be able to set tables to specifications, carry trays, and have excellent customer service experience.
- Additional Tasks: and carry out any other task as assigned by management.
Requirements:
- Schedule Flexibility: Must have a flexible schedule and be able to work Days, Nights, Weekends, and Holidays.
- Physical Demands: Must be able to lift up to 50lbs and stand for the duration of a full-shift.
- Certifications: Must be TIPS and Servsafe Certified, or willing to gain valid certificate prior to employment.
- Previous Experience: Previous serving experience in a four-star/four-diamond hotel or resort.
- Communication Skills: Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding.
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