Sales Training Development Manager

6 days ago


Raleigh, North Carolina, United States First Citizens Bank Full time
Overview

This is a remote role that may only be hired in the following locations: North Carolina or South Carolina. The position requires 40% travel.

Series 6, 63, state-specific life insurance licenses are required for this role.

Job Description

We are seeking an experienced sales training development manager to support the training and development of FINRA licensed bankers in the General Bank through the creation of effective sales training strategies, tactics, and a coaching framework. This individual will create programs for ongoing enablement and skill development, serving as the subject-matter expert by keeping current on new processes, products, platforms, and sales industry trends.

The successful candidate will build and leverage existing sales support tools and resources to standardize best-in-class practices. This position serves as an enterprise resource designed to enhance sales performance and conversational competence for General Bank sales roles and leaders, while also enhancing area and regional production through expert consultation, coaching, and collaboration with leadership.

Responsibilities
  • Sales Training Development - Designs and develops general bank sales training programs to create focus and result in behavior change, preparing associates to be productive, competent, and confident to sustain consistent, high-quality client experiences.
  • Business Support - Supports sales operations, production, and efficiencies through all activities, monitoring processes by direct observation, implementing performance metrics, and performing intake analysis.
  • Performance Management - Develops and delivers performance solutions for individuals or small groups based on need, utilizing various media in the delivery of performance solutions that enhance production, associate knowledge, and work results.
Qualifications

We are looking for a highly qualified individual with a Bachelor's Degree and 8 years of experience in Lending, Credit, or Business Development, or High School Diploma or GED and 12 years of experience in Lending, Credit, or Business Development. Series 6, 63, state-specific life insurance licenses are required.

Possession of valid Series 7, 24, or 9/10, 65/66, or state-specific Health Insurance licenses is preferred. Professional designations such as CFA, CFP, CHLU, or ASTD certification are also preferred.

Estimated Salary Range

$80,000 - $120,000 per year, depending on location and experience.

Benefits

First Citizens benefits programs are designed to meet our associates where they are in life, offering a comprehensive benefits package, including customized offerings to support families, however defined.



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