Sales Development Representative
2 days ago
About Our Company
Arrow Exterminators, a family-owned and operated business since 1964, is the sixth-largest pest and termite control company in the United States. We have been expanding rapidly over the years and now service 12 states across the country.
Our Mission
We instill family values in our company culture to create a welcoming work environment and drive success. Our team is passionate and highly trained, committed to protecting everyone's quality of life.
About the Job
We are seeking an Inside Sales Representative to join our team. As an Inside Sales Representative, you will be responsible for selling additional services to existing and former customers by phone. You will also provide administrative support to our service centers by answering phones, scheduling services, and managing payment data.
Key Responsibilities:
- Sell additional services to existing and former customers by phone
- Provide administrative support to our service centers by answering phones, scheduling services, and managing payment data
- Partner with Outside Sales by generating leads and appointments through telephone conversations
- Document interactions and call activity with each customer in our customer relations management system
- Support the administrative team by answering inbound calls for scheduling, billing, or problem resolution
Requirements
To be successful in this role, you will need:
- Previous customer service experience (preferred)
- Excellent telephone skills
- BASIC computer skills
- Able to pass and maintain any state regulatory agency-required licensing/certification exams
- Able to pass internal technical exams
- High school diploma or equivalent
- Able to work a 40-hour (minimum) work week
- Willing to work minimal overtime as needed
Benefits
We offer a competitive compensation package, including an estimated salary of $45,000 per year, plus commissions. Our benefits include:
- Generous time off
- 11 paid holidays
- 401(k) with company match
- Roth IRA
- Medical, dental, and vision insurance
- High deductible HSA
- Telemedicine
- Disability, cancer, and accident insurance
- Health & wellness suite
- Company-paid + additional, optional, life insurance
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