Desktop Support Specialist
4 weeks ago
Job Summary:
We are seeking a skilled Desktop Support Specialist to provide onsite technical support to users in a fast-paced environment. The ideal candidate will be an individual who is technically savvy and has outstanding face-to-face customer service and interaction skills.
Key Responsibilities:
- Provide desk side support to internal users
- Resolve problems escalated by the Service Desk or Client IT management
- Perform troubleshooting, resolution, break/fix, deskside support, hardware/connectivity support, and upgrades on installed equipment
- Repair, service and install desktops, printers, laptops, and other peripherals utilized and supported within the Client facility
- Coordinate with Client applicable groups to schedule and coordinate all IMAC activity
Requirements:
- Experience in a Windows OS Environment
- Active Directory Experience
- MAC OS Support experience
- Virtual machine environment experience
- Experience with iPhone Support
Preferred Skills:
- JAMF, MAC Deployment, Digital Signage Support, ServiceNow Experience, Intune, Microsoft Certifications
About Randstad US:
Randstad US is an equal opportunity employer committed to diversity and inclusion. We welcome applicants of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact us.
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