Desktop Support Specialist

4 weeks ago


Chicago, Illinois, United States Randstad US Full time

Job Summary:

We are seeking a skilled Desktop Support Specialist to provide onsite technical support to users in a fast-paced environment. The ideal candidate will be an individual who is technically savvy and has outstanding face-to-face customer service and interaction skills.

Key Responsibilities:

  • Provide desk side support to internal users
  • Resolve problems escalated by the Service Desk or Client IT management
  • Perform troubleshooting, resolution, break/fix, deskside support, hardware/connectivity support, and upgrades on installed equipment
  • Repair, service and install desktops, printers, laptops, and other peripherals utilized and supported within the Client facility
  • Coordinate with Client applicable groups to schedule and coordinate all IMAC activity

Requirements:

  • Experience in a Windows OS Environment
  • Active Directory Experience
  • MAC OS Support experience
  • Virtual machine environment experience
  • Experience with iPhone Support

Preferred Skills:

  • JAMF, MAC Deployment, Digital Signage Support, ServiceNow Experience, Intune, Microsoft Certifications

About Randstad US:

Randstad US is an equal opportunity employer committed to diversity and inclusion. We welcome applicants of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact us.



  • Chicago, Illinois, United States ClifyX Full time

    Job Title: Desktop Support SpecialistLocation: RemoteJob Type: Full-timeAbout ClifyX:ClifyX is a leading provider of IT services, dedicated to delivering exceptional support to our clients. We are seeking a highly skilled Desktop Support Specialist to join our team.Job Description:We are looking for a Desktop Support Specialist to provide technical support...


  • Chicago, Illinois, United States HUB International Full time

    Desktop Support Role OverviewHUB International is a leading insurance and employee benefits broker seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for managing, operating, and maintaining all IT hardware for HUB end-users.This role requires a high degree of creativity and latitude,...


  • Chicago, Illinois, United States SDI Presence LLC Full time

    Job SummaryThe Desktop Support Specialist will be responsible for installing, configuring, and maintaining Microsoft Windows desktop and notebook computers and peripherals. This role will also involve troubleshooting and resolving technical issues, as well as providing support to end-users.Key Responsibilities* Respond to new IT support incidents and...


  • Chicago, Illinois, United States TEKsystems Full time

    Job Summary: We are seeking a skilled Desktop Support Specialist to provide exceptional customer support for our end-user computing environment. The ideal candidate will have a strong understanding of best practices and be able to follow documented processes and procedures to facilitate service recovery, refresh, maintenance, and project-related...


  • Chicago, Illinois, United States HUB International Full time

    About HUB InternationalWe are a team of entrepreneurs who believe in protecting and supporting the aspirations of individuals, families, and businesses. Our goal is to help our clients evaluate their risks and develop solutions tailored to their needs.About the RoleThe Desktop Engineer is a member of the Desktop Management team responsible for the...


  • Chicago, Illinois, United States Insight Full time

    Technical Support Role at InsightAt Insight Hospital and Medical Center Chicago, we are committed to delivering exceptional patient care and advancing medical innovation. We are seeking a skilled Desktop Support Technician to join our IT team.Key Responsibilities:Provide technical support and assistance to staff members regarding desktop hardware, software,...


  • Chicago, Illinois, United States Insight Global Full time

    Job DescriptionWe are seeking a highly skilled Citrix Desktop Support Specialist to join our team at Insight Global. As a key member of our IT department, you will be responsible for providing top-notch support for our clients' virtual desktop infrastructure. Key Responsibilities:Analyze user experiences and implement solutions to improve user...


  • Chicago, Illinois, United States SDI Presence Full time

    About the RoleSDI Presence LLC is seeking a skilled Desktop Support Specialist to join our IT team. As a Desktop Support Specialist, you will be responsible for installing, configuring, troubleshooting, and maintaining Microsoft Windows desktop and notebook computers and peripherals.Key ResponsibilitiesRespond to new IT support incidents and requests,...


  • Chicago, Illinois, United States TEKsystems Full time

    Job SummaryWe are seeking a skilled Desktop Support Specialist to join our team in Chicago, IL. As a key member of our IT team, you will be responsible for providing exceptional customer support for our end-user computing environment.Key Responsibilities:Provide outstanding customer support and incident remediation for end-usersEffectively coordinate support...


  • Chicago, Illinois, United States SDI Presence LLC Full time

    Job SummaryThe Desktop Support Lead is a critical role within our IT team at SDI Presence LLC. This position is responsible for installing, configuring, troubleshooting, and maintaining the Microsoft Windows desktop and notebook computers and peripherals.Key ResponsibilitiesRespond to new IT Support incidents and requests, prioritize, and document issues and...


  • Chicago, Illinois, United States Inspiroz Full time

    Job Title: Desktop Support TechnicianJob Summary:Inspiroz is seeking a skilled and detail-oriented Desktop Support Technician to join our on-site IT support team in Chicago. As a key member of our team, you will play a crucial role in providing technical support and resolving issues for our charter schools.Key Responsibilities:Provide technical support and...


  • Chicago, Illinois, United States Penn Machine Company LLC Full time

    Role Summary: We are seeking a skilled Desktop Support Engineer to join our IT Help Desk team at Penn Machine Company LLC. As a key member of our team, you will provide first- and second-level technical support to employees and customers, ensuring seamless operation of our business-critical systems. Key Responsibilities: Provide timely and effective...


  • Chicago, Illinois, United States Randstad Full time

    Job SummaryWe are seeking a highly skilled Desktop Support Technician to provide on-site support to our users in a fast-paced environment. The ideal candidate will possess excellent technical skills and outstanding customer service abilities.Key ResponsibilitiesProvide desk-side support to internal usersResolve problems escalated by the Service Desk or...


  • Chicago, Illinois, United States HCLTech Full time

    At HCLTech, we're looking for a skilled Desktop Support Specialist to join our team. This role involves providing hardware break/fix support and warranty support for desktop, laptop, tablets, and Windows devices. Strong Microsoft operating system troubleshooting skills and a basic understanding of networks, Intel servers, and telecoms are essential for...


  • Chicago, Illinois, United States S&C Electric Full time

    Desktop Support CoordinatorS&C Electric Company is seeking a skilled Desktop Support Coordinator to join our team. As a key member of our IT function, you will be responsible for ensuring the smooth operation of our client computer systems, printers, and mobile devices across 19 offices in 6 different countries.The successful candidate will have a strong...


  • Chicago, Illinois, United States Desktop Metal Full time

    Job DescriptionDesktop Metal is a pioneering company in additive manufacturing technologies. We offer a portfolio of integrated solutions for engineers, designers, and manufacturers. Our solutions span the product life cycle, from development to mass production, and address various industries.The Regional Sales Manager is a consultative business role...

  • IT Support Specialist

    1 month ago


    Chicago, Illinois, United States Metropolitan Water Reclamation District of Greater Chicago Full time

    Job SummaryUnder the supervision of a senior technical support specialist, the IT Support Analyst I provides technical support for computer systems, hardware, and software to employees of the Metropolitan Water Reclamation District of Greater Chicago. The ideal candidate will have a strong understanding of computer hardware and software, excellent customer...


  • Chicago, Illinois, United States S&C Full time

    Job DescriptionS&C Electric Company is a global provider of equipment and services for the highly competitive electric power industry. We are seeking a dynamic individual to coordinate our IT function as a Desktop Support Coordinator Intern.Key Responsibilities:• Act as the initial point of contact for all client computer and software-related concerns.•...


  • Chicago, Illinois, United States Request Technology, LLC Full time

    Job Title: Senior Desktop EngineerWe are seeking a highly skilled Senior Desktop Engineer to join our team at Request Technology, LLC. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining our desktop infrastructure.Key Responsibilities:Configure and manage desktop systems, including laptops and desktops,...


  • Chicago, Illinois, United States Insight Global Full time

    Job DescriptionWe are seeking a highly skilled Citrix Support Specialist to join our team at Insight Global. As a key member of our technical team, you will be responsible for providing top-notch support for our client's virtual desktop infrastructure.Key Responsibilities:Analyze user experiences and implement solutions to improve user experienceMigrate...