Desktop Hardware Engineer
3 weeks ago
At HCLTech, we're looking for a skilled Desktop Support Specialist to join our team. This role involves providing hardware break/fix support and warranty support for desktop, laptop, tablets, and Windows devices. Strong Microsoft operating system troubleshooting skills and a basic understanding of networks, Intel servers, and telecoms are essential for success in this position.
Key Responsibilities:
- Provide hardware break/fix support and warranty support for desktop, laptop, tablets, and Windows devices.
- Strong Microsoft operating system troubleshooting skills.
- Basic understanding of networks, Intel servers, and telecoms.
- Provide primary support to executive users.
- Provide equipment move services.
- Provide basic support for mobile devices and printers.
- Strong Microsoft Office skills (Outlook, Excel, Word, and PowerPoint).
Requirements:
- Strong Microsoft operating system troubleshooting skills.
- Basic understanding of networks, Intel servers, and telecoms.
- Strong Microsoft Office skills (Outlook, Excel, Word, and PowerPoint).
- Strong problem-solving and critical thinking skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Excellent communication and interpersonal skills.
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