Senior Desktop Engineer
3 days ago
We are seeking a highly skilled Senior Desktop Engineer to join our team at Request Technology, LLC. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining our desktop infrastructure.
Key Responsibilities:
- Configure and manage desktop systems, including laptops and desktops, for 500-1,000 users.
- Deploy updates, package software, and manage computer settings for our firm.
- Provide level 3 support for desktop-related issues, including troubleshooting and configuration of MacOS and Windows 10 or 11.
- Collaborate with the team to ensure a seamless user experience and high-quality technical support.
- Develop and maintain PowerShell scripts to automate tasks and improve efficiency.
- Work closely with the IT team to ensure alignment with company goals and objectives.
Requirements:
- 7+ years of experience in desktop engineering, with a focus on MacOS and Windows 10 or 11.
- Strong knowledge of Intune, JAMF, and other desktop management tools.
- Experience with WMI, registry, log files, events, and in-place upgrades.
- Ability to write and maintain PowerShell scripts.
- Excellent communication and collaboration skills.
Preferred Qualifications:
- BA degree or equivalent experience.
- Experience with AutoPilot and MacOS initiative.
- Knowledge of Windows 11 and its upcoming deployment.
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