Senior Desktop Engineer

1 month ago


Chicago, Illinois, United States Request Technology, LLC Full time
Job Title: Senior Desktop Engineer

We are seeking a highly skilled Senior Desktop Engineer to join our team at Request Technology, LLC. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining our desktop infrastructure.

Key Responsibilities:

  • Configure and manage desktop systems, including laptops and desktops, for 500-1,000 users.
  • Deploy updates, package software, and manage computer settings for our firm.
  • Provide level 3 support for desktop-related issues, including troubleshooting and configuration of MacOS and Windows 10 or 11.
  • Collaborate with the team to ensure a seamless user experience and high-quality technical support.
  • Develop and maintain PowerShell scripts to automate tasks and improve efficiency.
  • Work closely with the IT team to ensure alignment with company goals and objectives.

Requirements:

  • 7+ years of experience in desktop engineering, with a focus on MacOS and Windows 10 or 11.
  • Strong knowledge of Intune, JAMF, and other desktop management tools.
  • Experience with WMI, registry, log files, events, and in-place upgrades.
  • Ability to write and maintain PowerShell scripts.
  • Excellent communication and collaboration skills.

Preferred Qualifications:

  • BA degree or equivalent experience.
  • Experience with AutoPilot and MacOS initiative.
  • Knowledge of Windows 11 and its upcoming deployment.


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